Design Insights & Validation Research Lead

Description -

Intermediate Experience Design Engr 2 00133L

Location: Vancouver WA USA
Organization: Global Experience Design Research Insights & Validation

Role Summary

This role leads end-to-end design research insights and validation to inform product experience and strategic decisions across hardware software and services. The Specialist applies advanced mixed-method approaches (qualitative and quantitative) to solve complex business problems shape product direction and influence cross-functional decision-making.

The role operates with a high degree of independence partnering closely with design product and engineering to ensure insights drive measurable experience improvements and business outcomes.

Key Responsibilities

• Lead end-to-end research initiatives (qualitative quantitative) from problem definition to insight delivery across multiple workstreams.

• Design and execute advanced research studies (e.g. in-depth interviews usability testing surveys concept validation journey evaluation and behavioral analytics) for complex and ambiguous problem spaces.

• Synthesize insights into strategic recommendations connecting user needs to product design and business decisions.

• Drive customer centric mindset with exploration & validation of concepts prototypes and live experiences ensuring clarity usability trust and value of experiences.

• Partner with cross-functional stakeholders (Design Product Engineering Business) to influence roadmaps and decision-making with objectivity and actionable insights.

• Act as a research lead on projects guiding priorities aligning stakeholders and ensuring methodological rigor.

• Contribute to and evolve research frameworks tools and best practices including scaling insights across teams.

• Mentor junior researchers or guide designers on research best practices where applicable.

• Ensure insights continuity through documentation repositories and reusable knowledge systems.

Education & Experience

• Bachelors or Masters degree in Human Factors Psychology Social Sciences HCI Design Research or related field.

• Typically 36 years of experience in UX research design research or market research.

Knowledge & Skills

• Strong expertise in mixed-method research (qualitative quantitative) and selecting appropriate methodologies for complex problems.

• Curiosity to understand human behavior especially with shifts in technology (physical and digital interactions) and evolving AI attitudes & behaviors.

• Ability to frame ambiguous problems into structured research approaches and actionable outputs.

• Advanced analytical and synthesis skills translating data into clear decision-oriented insights.

• Strong understanding of user-centred design validation frameworks and experience metrics.

• Experience influencing stakeholders and driving decisions through insights.

• Proficiency with research platforms (e.g. UserTesting Suzy Qualtrics or similar).

• Familiarity with AI-assisted research tools (e.g. synthesis survey generation insight scaling) and curiosity to continuously learn more AI tools

• Experience with remote unmoderated and scaled research methods.

• Exposure to behavioural analytics or eye-tracking tools is a plus.

• Strong communication and storytelling skills with ability to present to senior stakeholders.

Impact / Scope

• Leads research across multiple projects or a workstream handling diverse and complex problem areas.

• Influences design and product decisions through insights and recommendations.

• Collaborates with cross-functional teams including senior stakeholders and external partners.

• Acts as a key contributor to research strategy quality and scalability within the organization.

The pay range for this role is $93400 to $143800 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location job-related
knowledge skills and experience.

Benefits:

HP offers a comprehensive benefits package for this position including:

* Health insurance
* Dental insurance
* Vision insurance
* Long term/short term disability insurance
* Employee assistance program
* Flexible spending account
* Life insurance
* Generous time off policies including;
* 4-12 weeks fully paid parental leave based on tenure
* 11 paid holidays
* Additional flexible paid vacation and sick leave (US benefits overview
compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time
with or without notice subject to applicable law.

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Equal Opportunity Employer (EEO) -

HP Inc. provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information review HPsEEO Policy or read about your rights as an applicant under the law here: Know Your Rights: Workplace Discrimination is Illegal