Dermatology Desk MA

Desk Nurse (Medical Assistant) Dermatology
Lockhart Matter Dermatology and Mohs
Plano Prosper McKinney
Competitive Pay Full-Time In-Office (Not Remote)

Lockhart Matter Dermatology is seeking a highly capable Desk Nurse (Medical Assistant) to serve as a key point of contact for our patients and providers. This role is critical to maintaining smooth clinic operations and delivering an exceptional patient experience.

We are looking for a strong confident and tech-savvy candidate who can manage high call volume handle complex patient interactions and support clinical needs when necessary.

• Manage and triage all incoming patient calls including high-volume and complex/difficult situations

• Provide accurate information guidance and follow-up to patients

• Communicate effectively with providers regarding patient concerns

• Perform suture removals of all types

• Assist with clinical tasks and fill in on the floor as needed

• Coordinate scheduling needs and patient flow support
• Assist with surgery scheduling

• Document patient interactions accurately in EMR

• Maintain professionalism and composure in a fast-paced environment

• Dermatology experience required

• Medical Assistant certification/experience required

• Excellent time management skills with the ability to prioritize and stay organized in a high-volume setting

• Strong multitasking and organizational abilities

• Comfortable handling difficult patient conversations with professionalism

• Technologically proficient (ModMed/EMA EMR Klarasystems phone systems multitasking across platforms)

• Team-oriented with a positive solution-focused mindset

• Reliable and adaptable in a dynamic clinic setting

• In-office position (not remote)

• Fast-paced high-volume dermatology and Mohs practice that is growing

• Collaborative and supportive team culture

• Medical dental vision and supplemental insurance

• 401(k)

• 3 weeks paid time off (PTO)

• 7 paid holidays

If you are organized efficient and thrive in a fast-paced dermatology environment we want to hear from you. Apply today!