Deputy Program Manager – Program Manager IV

Thats RIVA.

Were a mission-driven IT services company and systems integrator supporting digital transformation and modernization for federal government agencies. Since 2009 weve partnered with our customers to solve complex challenges through smart practical innovation to deliver real outcomes where they matter most. Our teams are made up of industry-leading experts who are passionate about doing great work and making a difference. We dont just develop solutions we support efforts that strengthen communities and serve the public good.

RIVAs culture is built on four core values: Results Innovation Values and Accountability. They guide how we work how we collaborate and how we measure success. Our employee-first approach is rooted in trust ownership and meaningful work. By investing in our people and fostering a flexible supportive environment employees have the opportunity to grow their skills contribute ideas and make an impact from day one. all while supporting missions that matter.

RIVA is seeking a Deputy Program Manager - Program Manager IV to support operational oversight delivery coordination and stakeholder engagement across federal healths integrated digital communications program. This role serves as a key program leader responsible for helping manage day-to-day execution across multiple workstreams including web operations content delivery service desk activities and modernization initiatives. The Deputy Program Manager works closely with Government stakeholders product owners technical leads and cross-functional teams to manage scope priorities delivery cadence and communication in a dynamic high-visibility Federal environment.

The Deputy Program Manager applies strong program delivery communication and change management skills to coordinate ongoing operations and help ensure successful delivery of digital products and services. The position is responsible for supporting planning reporting staffing coordination intake refinement workflow improvement and transition activities while helping align execution to customer needs and mission priorities. Success in this role requires the ability to manage complex information across teams communicate clearly with both technical and non-technical stakeholders and maintain transparency around status risks and operational performance.

• Support operational oversight and day-to-day delivery across Federal Health Agencys Digital workstreams helping ensure program activities align with Government priorities schedule expectations and mission outcomes.
• Work closely with Federal Health Agencys Digital stakeholders to develop project plans manage requirements and scope and coordinate execution for new and existing initiatives.
• Coordinate program activities across product owners developers scrum masters and other cross-functional teams to maintain alignment on priorities deliverables and dependencies.
• Support monthly and recurring program reporting including status financials staffing updates deliverymetrics and operational performance visibility.
• Help manage intake workflow refinement and operational processes across the delivery program toimprove efficiency transparency and responsiveness.
• Assist with transition planning rapid adoption strategies and onboarding of workstreams websitesfeatures or operational processes into steady-state delivery.
• Develop and maintain program documentation communication artifacts and standard operatingprocedures that support knowledge management governance and program continuity.
• Communicate status risks issues and recommended actions clearly to Government and internalstakeholders helping sustain strong customer relationships and high-quality service delivery.

• Bachelors degree in Communications Information Technology Business or a related field (or equivalentpractical experience).
• 10 years of experience leading and managing information technology or digital transformationprojects operations or delivery programs.
• Demonstrated experience managing requirements scope delivery coordination and stakeholdercommunications across multiple concurrent initiatives.
• Experience supporting program operations in web digital communications service desk or contentmanagement environments including workflow/process improvement.
• Proficiency with project and collaboration tools such as Jira Confluence Trello GitHub or similarplatforms used to manage work intake status and delivery coordination.
• Strong communication and problem-solving skills with the ability to synthesize complex programinformation influence stakeholders and support enterprise-wide digital delivery decisions.
• Ability to obtain and maintain a Public Trust clearance and to operate effectively in a high-visibilityFederal environment with diverse technical and business stakeholders.

• Experience supporting Federal Health Agencys digital communications web operations or public-facing service delivery programs.
• Experience overseeing programs of 20 staff and coordinating work across multiple teams roles andfunctional areas.
• Experience with rapid adoption strategies transition models and integration of websites workflows ordelivery functions into operations and maintenance environments.
• Preferred certifications include Agile Team Facilitator Change Practitioner or similar Agile/changemanagement credentials.
• Experience with content management systems or digital delivery platforms such as Drupal SharePointWordPress or similar tools used in Federal web and digital programs is preferred.

We believe great teams are built from different backgrounds perspectives and lived experiences and we mean that beyond the buzzwords.

RIVA is an equal opportunity employer. We welcome applicants of every race color religion sex sexual orientation gender identity national origin age disability veteran status and any other characteristic protected by law.

If you need an accommodation at any point in our process send an email to well be happy to help.

As a federal contractor RIVA follows the requirements of the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act supporting the employment and advancement of protected veterans and individuals with disabilities. If youre a veteran we encourage you to self-identify during the application process it helps us track our hiring commitments and in some cases may support priority referral for open roles.

RIVA also invites applicants to voluntarily self-identify as having a disability during the application process not because it affects your chances of being hired but because it helps us measure how well were living up to our commitments and identify where we can do better. Your response is confidential and entirely optional.