Deployment Coordinator Supervisor

Company Overview

Metrea delivers effects-as-a-service to national security partners across five domains and more than a dozen mission areas. These include airborne ISR electronic warfare secure communications aerial refueling special air missions aerial firefighting and advanced simulation. We own the whole stack: designing building and operating turnkey capabilities that give our partners decisive asymmetric advantage against rapidly evolving threats.

Our operating model is built around three interlocking pillars. The Support Groups provide a global shared-service spanning people finance platform operations legal and engagement. This frees up our Core Groups who develop and own mission capabilities end-to-end to focus entirely on delivery. The Market Groups apply a regional lens ensuring that our agile and adaptable capabilities remain aligned to the wicked problems that matter most to our partners across the Americas EMEA and Asia-Pacific.

At the heart of our model is a simple but powerful idea: be a true partner with skin in the game. Our partners need effects not just equipment. By owning the full stack from the lab to the field we are able to drive a continuous cycle of innovation that keeps our partners ahead. Its a fast-moving intellectually demanding environment where talented people are given real responsibility work on problems that matter and contribute to an enterprise that is growing quickly and deliberately.

Headquartered in Washington DC with facilities across the United States the United Kingdom as well as Continental Europe and Asia-Pacific.

Position Summary

We are seeking a Deployment Coordinator Supervisor (DCS). This role leads a team of Deployment Coordinators and serves as the senior administrative and operational authority for deployment readiness travel execution and compliance across assignedpersonnel.

The DCS ensures all personnel are prepared to deploy on time that travel and expense activities meet contract and Department ofDefenserequirements and that deployment coordination processes are executed consistently and at scale. The roleis responsible forworkload management escalation handling process standardization and cross functional alignment.

The work requires a high degree of adaptability and flexibility to support a rapidly changing operational environment. The DCS will oversee team use of systems such as Microsoft Dynamics 365 (D365 or ABACUS) Concur SharePoint and the Synchronized Pre deployment Operational Tracker (SPOT). Strong leadership attention to detail and the ability toinfluenceacross functions are essential.

What Youll Do

• Supervise coach and develop Deployment Coordinators across multiple sites; assign/prioritize workload and monitor output quality and responsiveness
• Establish performance expectations; run performance reviews; support hiring onboarding and training; serve as escalation point for complex/high-impact issues
• Oversee deployment coordination execution end-to-end (personnel/files);validate accuracy completeness and compliance; standardize workflows across timekeeping expenses and travel
• Monitor service levels and operational metrics (response times submission deadlines compliance);identify gaps and drive corrective actions
• Lead timecard oversight in D365 including review cadence missing timesheet enforcement correction routing trend identification and process improvements
• Manage expense reporting oversight to ensuretimelyaccurate submissions and contract compliance (receipts categorization escalations resolution)
• Oversee travel authorization preparation and booking coordination ensuring JTR/contract compliancetimely approvals and resolution of approval bottlenecks
• Ensure deployment readiness completion (TheaterEntry Requirements SPOT entries Letters of Authorization renewal tracking)validate readiness prior to deployment and manage schedule risks
• Oversee onboarding/offboarding execution (system engagement within 24 hours training coverage termination/deactivation processes final submissions) and improve readiness timelines
• Own systems/data governance (Teams/SharePoint/Monday/D365/Concur/SPOT trackers audits troubleshooting) and coordinate cross-functionally with Site Ops Finance People and Travel partners to resolve issues and implement standard operating procedures

What You Bring

• Program Operations / Admin Leadership:57 years of experience supporting program operations and/or administrative leadership including managing travel expenses and program administration in government or complex corporate environments withdemonstrated team leadership responsibilities
• DoD Travel & Per Diem Compliance:Working knowledge of DoD travel regulations with strong familiarity withJoint Travel Regulations (JTR)andgovernment per diemrules; able to ensure compliance at scale
• Systems & Tools Expertise:Advancedproficiency inMicrosoft Office Suiteand collaboration tools ( SharePoint OneDrive). Experience with enterprise platforms such asMicrosoft Dynamics 365orABACUS plusConcur and ability to drive adoption the team
• Leadership Prioritization and Operational Discipline:Proven ability to manage multiple priorities lead teams effectively andmaintain high operational standards across high-volume workflows
• Communication Training and Stakeholder Influence:Strong written and verbal communication skills; ability to train and guide stakeholders at multiple organizational levels and influence outcomes
• Attention to Detail & Data Quality:Demonstrated ability to enforce rigorous standards for accuracy compliance and documentation quality
• Adaptability in Dynamic Environments:Ability to lead through shifting priorities evolving deployment requirements and time-sensitive operational needs
• The following are preferred qualifications:
  • Experience supporting Department of Defense or government contracts including knowledge of Fly America Act requirements and contract specific travel guidelines
  • Familiarity with SPOT and the Letter of Authorization process
  • Experience leading deployment readiness or operational coordination teams
  • Experience implementing process improvements or operational standardization initiatives
  • Experience using or similar project management tools at scale

Benefits

• Comprehensive medical plan options
• HSA/FSA accounts
• Dental and vision coverage
• 6% employer 401(k) match
• Fully paid parental leave for all new parents
• Generous PTO
• Life and disability insurance
• Long-term and Short-term disability coverage
• AD&D Coverage
• Pet Insurance
• Employee Assistance Program
• Subsided gym membership / plans throughWellhub

AAP/EEO Statement

This Companyis an Equal Opportunity Employer. Employment decisions are made without regard to racecolor religion sex sexual orientation gender identity national origin disability veteranstatusor other characteristics protected by law.

PositionTypeandExpectedHoursofWork

This is a full-time exempt position with typical working hours of Monday through Friday 8:00 a.m. to 5:00 p.m. Hours and work shifts may changein accordance withdepartment and business needs. Exempt Employees must have the ability to be on-call and available as business needs require.

WorkEnvironment

This job operates in an office setting.

Travel

This role requires occasional travel approximately 10%