Department Secretary SF1
Job Location:
Jamaica Plain, MA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
40 hour day - 8am- 4:30pm. M-F.Principle Duties:
Follows established hospital and departmental precautions and procedures in performing all job duties to ensure a safe work environment for patients.
Interacts with others within and outside the hospital to explain department services policies and procedures.
Coordinates scheduling and special arrangements and resolves matters within the scope of own authority or as directed by supervisor.
Performs assigned administrative duties to ensure efficient operation of the Preoperative Holding and other perioperative departments as needed.
Triages phone calls pleasantly and courteously collaborating with professional personnel when appropriate and accurately relaying messages to the appropriate personnel promptly.
Receives visitors to the department in a professional manner projecting a positive public image.
Assists in facilitating patient flow by appropriately notifying RN staff of patient arrivals cancellations etc.
Participates in distributing patient teaching materials giving instructions to patients as appropriate and reinforcing information for readiness for surgery.
Maintains inventory and orders office and medical supplies according to knowledge of usage patterns and budgeted allowances. Prepares and follows up on purchase orders and requests for checks.
Provides secretarial support to ensure an efficient and confidential flow of information for patients medical records in a flexible and timely manner.
Requests medical records in advance as per protocol updates medical record requests when add-ons occur on the schedule and notifies Medical Records Dept. of missing charts and chart contents.
Demonstrates ability to efficiently use electronic health records to schedule appointments communicate results and patient questions to other members of the care team and perform all appropriate functions as needed.
Accurately enters statistical data to support quality initiatives in the department.
May fill in comparable roles and provide support in other Perioperative Departments.
Grade: 140
Qualifications
High School Diploma required associate degree preferred
Previous clerical experience preferred
Exemplifies CARE standards.
Demonstrated a history of excellent customer service skills.
Demonstrated a history of excellent teamwork and proactive work.
Epic/Procedure Pass/InBasket experience preferred
Ability to speak read and write English
Excellent communication skills
Computer proficiency
Additional Job Details (if applicable)
About Brigham and Womens Faulkner Hospital
Brigham and Womens Faulkner Hospital an affiliate of Mass General Brigham is committed to supporting patient care research teaching and service to the community. We place great value on being a diverse equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham we believe in equal access to quality care employment and advancement opportunities encompassing the full spectrum of human diversity: race gender identity sexual orientation ability religion ethnicity national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.
Brigham and Womens Faulkner Hospital is a 171-bed non-profit community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900 Brigham and Womens Faulkner Hospital offers comprehensive care in a wide variety of specialties. Brigham and Womens Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center a recognition that fewer than nine percent of all US hospitals receive.
At Brigham and Womens Faulkner Hospital we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers our patients and those we may never meet are at the center of everything we do. If youre looking for more than a career join Brigham and Womens Faulkner Hospital. Our patients call it better care. Our employees call it home.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.30 - $28.68/HourlyGrade
SF1140EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
Junior IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
