Department Manager
Northlake, IL - USA
Job Summary
Our Incora Story is really taking off wed love you to join us for the journey.
We are currently seeking an exceptional customer service professional to join us as a Department Manager
As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.
TheDepartment Manager is accountable for supervising assigned warehouse personnel functions and activities which may include one or more of the following areas: Receiving Pulling Bagging Shipping Kits & Government Inventory Control Customer Service and/or as applicable Facility departments and personnel. Oversight includes but is not limited to ensuring all products are received in good condition; traceability is secured; documentation and handling of product is in accordance with ISO9100; products are stored and preserved appropriately; and packaged shipped labeled and/or assembled in accordance with Incora standards and customer requirements; as well as periodic and annual cycles counts as applicable.
The Department Manager will be responsible for managing the day-to-day activities personnel training and certification renewal procedures and records; as well as continuously evaluating the Warehouse efficiencies staff and work assignments to meet or exceed Incoras Quality commitment to provide on-time and error-free management and delivery of products to our customers.
Experience
- Minimum of 3-5 years experience in multiple functions of warehouse or inventory management departments with a minimum of 1 year within a lead position required
- Proven knowledge of the safety and legal documentation processes for handling related warehousing activities including governmental regulations and ITAR
- Demonstrated knowledge and application of AS9100 standard and procedures
- Demonstrated leadership and administration skills and abilities
- Demonstrated strong motivational skills and effective team building capabilities
- Demonstrated ability to teach and train varying levels of employees by utilizing multiple methods of training and resources (such as on the job training reading materials testing etc.) to ensure compliance with Incora
- Work Instructions specific customer requirements and safety requirements
- Proven ability to be alert and aware of safety issues identify opportunities for improvement implement and communicate safeguards and always apply safety standards
- Proven ability to effectively manage and train others to excellence
- Demonstrated ability to resolve crises and engage in successful decision making/root cause analysis procedures
- Demonstrated ability to efficiently coordinate working with internal and external customers and vendors
Strong working knowledge of Microsoft Office (Excel Word PowerPoint) is essential alongside experience using Copilot or other AI tools to enhance productivity
Most importantly you will be passionate about our Incora Values and exceeding customer expectations.
- CourageTake ownership for issues and problems.
- CollaborationShare knowledge and experience with others
- Commitment Focus on ensuring internal and external customer expectations are met in a timely way.
- Community We value our world and everyone who shares it.
What Incora can offer you:
- An exciting package that includes great salary and benefits you would expect from a growing ambitious company a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story.
- We want you to share in the success of Incora so every employee is eligible for one of our incentives programs.
- Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees.
- Full-Time Exempt employees are part of Incoras FlexTime policy as well as 80 hours of Exempt Sick time.
- Family friendly policies such as 2 weeks paid parental leave.
- We believe every little helps by offering a generous discount portal only available to Incora employees vis Perkspot.
- Employer paid Group Life Insurance at 1x salary STD and LTD.
- Incora offers three (four for California) different health plans with competitive premiums for all full-time permanent employees.
- Incora offers a 401K plan with company match.
- Very importantly we want to be with you to help your career take off and become part of the Incora Story.
So if you feel you have all of this and want to be part of developing the Incora Story apply now we cant wait to hear from you
The description provided above is not intended to be an exhaustive list of all job duties responsibilities and requirements. Duties responsibilities and requirements may change over time and according to business need. This is not a contract expressed or implied.
Incora is an operating name used by several related companies including but not limited toHaas Group InternationalLLC;PattonairUSAInc.;and Wesco Aircraft Hardware of these companiesis an Equal Opportunity Employer and doesnot discriminateon the basis ofrace color religion sex sexual orientation gender identity national origin age disability protected veteran status or any other legally protected compliance with the Americans with Disabilities Act weare committed toprovidingreasonable accommodationsforqualified individuals with disabilities. If you needanaccommodationto apply for a positionorto perform the essential functions of the role please contactHuman Resources at.
Required Experience:
Manager