Department Computer Support Specialist 2

Why Its a Great Opportunity:

As a Department Computer Support Specialist 2 you will provide a broad range of technical support to departmental staff in the Information Technology-related areas of desktop support web development hardware and network setup testing security inventory and troubleshooting. This role requires active and early engagement in incidents around the County and you should be comfortable working in the field and liaising with first responders.

An employee in this classification provides a broad range of technical support to departmental staff in the Information Technology-related areas of desktop support Emergency Operations Center support web development hardware and network setup testing security inventory and troubleshooting.

Why Its a Great Department:

At the heart of the Pierce County Department of Emergency Management is a commitment tocommunication coordination and collaboration. We work closely with our stakeholders and communities to prepare for respond to mitigate against and recover from disasters always with a focus onsaving lives and protecting property.

Were proud to be one of the first counties in the nation to be accredited through the Emergency Management Accreditation Program (EMAP) and weve maintained that high standard through two successful reaccreditations. This achievement highlights our role as a leader in emergency management not just in Pierce County but throughout the Puget Sound Washington State and across the United States.

This success is driven by a team of passionate and dedicated individuals who are committed to sustaining our network infrastructure and providing the best customer service to our stakeholders. You will be joining a larger team in Emergency Management committed to the full cycle of emergency management: planning preparedness response mitigation and recovery.

We encourage you to learn more about our department by clicking here.

How to be Successful in the Role:

PCDEM has a structured onboarding process that allows new employees to have access to critical departmental addition the supervisor and manager provide direct support to the team.

Your Future in this Role:

Throughout the onboarding process you will meet with the Supervisors teams and the admin team regularly to discuss expectations set goals identify priorities and gain familiarity with current policies procedures and strategic measures. Pierce County offers professional development through the Leadership Certification program robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build a great career.

Core Daily Responsibilities:

• Additional education or experience may substitute for the recruiting requirements.
• A resume and cover letter are required for this position. Applications without a resume and cover letter will not be considered.
• A Bachelors degree in computer science data processing education business or public administration engineering or related field and
• Two or more years of information technology applications and systems experience is required.
• A valid drivers license may be required when travel is required of the position

As a condition of employment the applicant will need to authorize and complete a background check. Information received from the background check is reviewed on a case-by-case basis and will not necessarily remove an applicant from consideration.

How to Apply:

Our Recruitment Practices:

This is a competitive and meritorious selection process. Pierce County applications are reviewed by human hiring staff in accordance with the qualifications listed for the position.Pierce County understands applicants may use AI tools when preparing application materials. We recognize these tools can make the process easier; however we ask that everything you submit genuinely reflects your own experience skills knowledge and writing style.

During the interview process you may be asked to demonstrate your skills including writing and subject knowledge and to speak to your experience in your own voice. Applicants should be prepared to respond to interview questions without relying on AI-generated responses or reading prepared answers from a screen. Any misrepresentation may result in disqualification or separation.

Applicants whose qualifications most closely align with the Countys needs will be eligible for further consideration. Notification of application status typically occurs within two to three weeks after the closing date. Some applicants may receive short notice to participate in additional selection steps which may include assessments phone screens or interviews.

Upon offer compensation is based on a range of job-related factors including the requirements of the role your skills and experience and internal pay equity.

Our Welcoming Workplace Commitment:

Pierce County is committed to fostering a Welcoming Workplace where employees are supported respected and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executives Forward Together mission Pierce County works to build communities that are safe welcoming and connected. This same commitment shapes how we recruit develop and retain our employees. County employees make a direct and visible impact in the lives of residents every day and we invite you to join us in helping keep Pierce County a place people are proud to call home.

We are unable to sponsor or take over sponsorship of an employment visa at this time.