Dental Office Assistant
Cookeville, TN - USA
Job Summary
- Under general supervision will serve as administrative support in a county health department performing clerical tasks in the dental clinic(s).
- Performing a combination of patient registration scheduling patient check-in and check-out patient reminder and follow-up calls referral coordination and other duties as assigned.
- Scheduling and managing patient appointments.
- Informing patients of any visit requirements.
- Collecting and updating client demographic information for registration purposes.
- Reviewing documentation to determine eligibility for federal and state programs.
- Inputting data into the health department management information systems.
- Interacting with multiple computer software systems to input/receive information.
- Processing the cash drawer and balancing to ensure fiscal responsibility.
- Informing clients of their rights and responsibilities for participation in programs.
- Obtaining prior authorization per guidance before releasing medical information.
- Assisting in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered as applicable.
- Compiling appropriate forms for services requested to ensure efficient clinic flow.
- Scanning and indexing records into the electronic dental record.
- Maintaining a positive constructive and cooperative work environment.
- Have a minimum of a high school diploma or GED equivalent.
- Have experience equivalent to two (2) years of full-time customer service delivery and/or clerical/office work *(substitution of education for experience: course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years such as 45 quarter hours may substitute for one year of the required experience).
- Have a current drivers license.
- TN RDA License is preferred to allow for assisting chairside during emergencies or staffing shortages in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.
- Good verbal and written communication skills.
- Customer service skills.
- Basic computer skills.
- Filing faxing scanning printing and copying skills.
- Data entry and typing skills.
- Good phone etiquette skills.
- Weekly Pay/Comparable Wages
- Major Medical Insurance
- Indemnity Medical Dental and Vision Insurance
- Term Life Insurance and Short-Term Disability
- Click on Apply Now and complete the process.
- Thisjob closes on 7/17/26 (or when the position is filled) and will no longer accept resumes after this date.
Required Experience:
Junior IC
About Company
We Find Qualified Workers that Get the Job Done Take the Worry Out of Your Staffing Schedule a Meeting Fill Jobs Meet Deadlines Delight Your Customers Are You Tired of Being Short Staffed? Finding employees is hard, finding qualified employees is even harder. Without the right candida ... View more