Dental Front Desk

Job Opening: Dental Front Desk

Hackettstown Family Dental is thrilled to announce an exciting career opportunity in our dynamic team. We are currently seeking a dedicated and skilled individual to join us as a dental front desk member. This full-time position is designed for those who thrive in a fast-paced environment and demonstrate a strong commitment to providing exceptional customer service.

The role of the front desk is critical as it serves as the first point of contact for our patients. It offers a perfect opportunity for individuals looking to make a significant impact in a patient-focused setting. The ideal candidate will have a hands-on approach and a detail-oriented mindset to manage various administrative tasks effectively.

• Greet patients and visitors with a positive helpful attitude.
• Assist patients in scheduling rescheduling or cancelling appointments as needed.
• Manage multiple phone lines providing pertinent information regarding services and guide callers accordingly.
• Maintain up-to-date patient records with electronic and paper filing systems.
• Handle administrative duties including but not limited to data entry paperwork and organizing records.
• Expertise in insurance posting and verification within a PPO practice environment.
• Engage in treatment planning and hold financial discussions with patients.
• Utilize digital practice management software proficiently to ensure smooth operation.
• Collect post and manage patient account payments and prepare and review financial plans and bills.
• Prepare organize and maintain the dental office daily schedule efficiently.
• Ensure compliance with all health and safety regulations within the office environment.

• Proven experience in a dental office or similar medical front office setting.
• Fabulous communication skills must be a people person.
• A positive work ethic and a great attitude towards both co-workers and patients.
• Detail-oriented with a knack for ensuring all aspects of the office operations are managed accurately.
• A motivated self-starter ready to tackle challenges independently or as part of a team.
• A dedicated worker and team player who values professionalism and punctuality.
• Bilingual abilities are a plus enabling better communication with diverse patient groups.

• PTO
• Sick pay
• Employee and family discount plans.