Delivery Success Leader, Enterprise Systems
Durham, NC - USA
Job Summary
Labcorp is a global leader in laboratory services providing the insights and answers that help healthcare providers patients researchers pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science data technology and laboratory network we advance diagnostics accelerate innovation and help address some of the worlds most important health challenges. As we shape the future of healthcare we are leveraging advanced technologies intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise youll have the opportunity to do meaningful work grow your career and make a real impact on peoples health around the world. Together were improving health and improving lives.
Labcorp is a global leader in diagnostic testing and drug development solutions helping healthcare providers researchers and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.
This is a full-time exempt (salaried) position assigned to a First Shift schedule with standard business hours of Monday through Friday 8:00 a.m. to 5:00 p.m. Business needs may occasionally require flexibility in work hours including earlier later or additional hours with reasonable notice provided when possible.
Responsibilities
- Lead the end-to-end delivery of complex technology projects programs and enterprise initiatives ensuring alignment with business objectives scope schedule budget quality and expected outcomes.
- Establish and manage project governance delivery frameworks roadmaps resource plans business cases financial forecasts and executive reporting.
- Drive project execution using Agile Waterfall or hybrid methodologies ensuring predictable delivery and continuous value realization.
- Partner with business stakeholders Product Owners and cross-functional teams to define requirements prioritize work and deliver measurable business outcomes.
- Facilitate Agile ceremonies monitor delivery metrics and drive continuous improvements in team performance productivity and delivery maturity.
- Manage project financials including budgeting forecasting cost control variance analysis and benefits realization.
- Build and maintain strong relationships with business leaders executives vendors and technology partners serving as a trusted advisor and delivery leader.
- Provide executive-level communications dashboards governance updates and data-driven recommendations to support decision-making and strategic planning.
- Lead stakeholder engagement organizational change management user adoption training and transition-to-support activities to maximize business value.
- Proactively identify assess and mitigate risks issues dependencies assumptions and constraints to ensure successful delivery outcomes.
- Oversee service readiness operational transition service performance SLA adherence and continuous service improvement initiatives.
- Leverage AI automation predictive analytics and emerging technologies to improve project planning delivery efficiency reporting forecasting and operational effectiveness.
- Manage vendor relationships contracts delivery commitments and resource capacity while ensuring accountability across all contributing teams.
- Collaborate across business architecture application data infrastructure security quality assurance operations and external partner teams to achieve delivery objectives.
- Promote a culture of accountability innovation collaboration continuous learning operational excellence and compliance with enterprise governance security regulatory and Responsible AI standards.
- Bachelors Degree.
- 8 or more years of progressive experience leading IT project delivery delivery management Agile program management or related disciplines including the successful execution of digital transformation data automation and AI-enabled initiatives.
Preferred Qualifications
- 5 or more years of experience with Tableau and Alteryx.
- SQL certification Tableau certification; Six Sigma or Lean certification
Additional Job Standards
- Demonstrated success delivering end-to-end projects and programs from initiation through implementation while driving business adoption value realization and measurable outcomes.
- Proven experience managing projects using both Agile and traditional project management methodologies with the ability to apply the appropriate approach based on business needs and delivery objectives.
- Strong expertise in delivery orchestration including cross-functional team leadership stakeholder engagement dependency management risk mitigation resource coordination and execution across multiple workstreams.
- Experience leveraging AI-enabled tools and technologies to enhance project planning reporting documentation forecasting collaboration workflow automation decision-making and overall delivery performance.
- Hands-on experience supporting or delivering AI-enabled solutions with an understanding of AI lifecycle considerations such as data readiness governance model dependencies integration complexity change management user adoption and production deployment.
- Demonstrated ability to identify evaluate and implement automation opportunities that improve delivery efficiency operational effectiveness team productivity and business outcomes.
- Proficiency with delivery and project management platforms such as Jira Confluence Azure DevOps or equivalent tools used for planning tracking reporting and execution management.
- Strong analytical problem-solving communication facilitation and presentation skills with the ability to effectively engage both technical and non-technical stakeholders at all organizational levels.
- Proven ability to influence without direct authority build consensus and drive alignment across business technology vendor and leadership teams.
- Demonstrated success managing multiple concurrent projects priorities and deadlines in dynamic fast-paced and evolving environments.
- Experience establishing and reporting on delivery success metrics including schedule performance adoption rates business value realization operational improvements customer impact and strategic outcomes.
- Possesses an AI-forward mindset with a passion for continuous learning innovation process improvement and exploring emerging technologies automation capabilities and productivity-enhancing solutions that advance organizational goals.
- Knowledge of laboratory operations study design and departmental equipment.
- Ability to work independently and collaboratively within project teams.
- Strong attention to detail and organizational skills.
- Proven ability to lead complex technical programs and scientific initiatives.
- Strong analytical and systems-thinking capabilities.
- Effective communication and stakeholder engagement skills.
- Experience in scientific computing instrument control and lab automation.
- Ability to mentor and manage technical teams.
- Commitment to quality compliance and continuous improvement.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical Dental Vision Life STD/LTD 401(k) Paid Time Off (PTO) or Flexible Time Off (FTO) Tuition Reimbursement and Employee Stock Purchase regularly scheduled to work less than 20 hours Casual Intern and Temporary employees are only eligible to participate in the 401(k) who are regularly scheduled toworka 7 on 7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information pleaseclick here.
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race religion color national origin sex (including pregnancy childbirth or related medical conditions) family or parental status marital civil union or domestic partnership status sexual orientation gender identity gender expression personal appearance age veteran status disability genetic information or any other legally protected characteristic. Additionally all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
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About Company
Labcorp helps patients, providers, organizations, and biopharma companies to guide vital healthcare decisions each and every day.