Delivery Operations Coverage Supervisor Leadership Trainee

What You Will Do
Provide coverage across Delivery Operations when managers supervisors dispatchers or support roles are off unavailable or focused on higher-priority needs.
Support AM and PM dispatch functions including route setup paperwork phones printers driver materials equipment readiness and daily route adjustments.
Assist drivers throughout the day with route issues account concerns closures delays breakdowns accidents injuries phone/printer problems and other delivery-related needs.
Monitor route progress identify delayed routes and escalate service safety staffing equipment or customer concerns early.
Support delivery reporting and follow-up including logs stem reports pushed stop/load emails missed stop follow-up Jotform submissions and dispatch records.
Assist with compliance and administrative tasks such as LYTX follow-up driver coaching documentation Fleetworthy records parking ticket research affidavits EZ Pass/traffic violations and related records.
Support manpower planning daily assignments route reviews time-off calendar updates timesheet review payroll corrections onboarding meetings and special projects.
Train on Brooklyn shipping/routing support including route sequencing shipping reports order review delivery instructions off-day reports and service time updates.
Provide Saturday dispatch or other schedule coverage when assigned.

What We Are Looking For
2 years of delivery dispatch transportation logistics warehouse beverage distribution or operations experience preferred.
Prior lead supervisor trainer dispatcher or operations support experience preferred.
Willingness to learn multiple delivery functions and provide coverage wherever needed.
Flexibility to work early mornings afternoons weekends holidays peak-season schedules Saturday dispatch and occasional Brooklyn coverage.
Strong communication skills and the ability to work professionally with drivers helpers managers sales customer service safety garage warehouse vendors and other departments.
Strong organization follow-through urgency attention to detail and ability to manage multiple priorities in a fast-paced delivery environment.
Comfort using systems reports spreadsheets email dashboards and delivery-related platforms.
Ability to follow company policies safety requirements union contract guidelines and management direction.

Success Looks Like
Delivery leadership can rely on you to step in stabilize the operation and keep work moving when coverage is needed.
Dispatch routing driver support compliance follow-up and reporting continue smoothly during absences or workload spikes.
Drivers and staff receive clear communication timely follow-up and consistent support.
Route issues missed stops equipment problems accidents injuries and service concerns are documented and escalated properly.
You become trained across multiple Delivery Operations functions and help reduce dependency on any one individual.
You demonstrate the judgment flexibility accountability urgency and leadership maturity needed for advancement.

Why Join Us
We run lean move fast and set high standards. This role is ideal for someone who wants broad exposure to Delivery Operations real responsibility and a path toward advancement. If you are dependable flexible organized and ready to grow this position offers the opportunity to learn multiple areas of the department and build a strong leadership career.

Required Experience:

Manager