Delivery Manager (Hybrid Flexible Options)

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is Growing! We are seeking a Client Delivery Manager to join our team. The Client Delivery Manager acts as the delivery owner for front office trading implementations enhancements migrations upgrades and major client initiatives. The role requires strong understanding of capital markets trading workflows trader and sales trader needs order and execution management processes market connectivity trading venues integrations testing and production readiness.

The role coordinates across clients Product Management Engineering QA Pre-Sales Support Infrastructure Market Connectivity and Commercial teams to ensure that trading solutions are delivered with discipline transparency quality and minimal disruption to client operations.

Key Responsibilities:

• Client Delivery Ownership: Own end-to-end delivery execution for assigned front office capital markets client projects from delivery initiation through implementation go-live closure and support handover.
• Trading Workflow: Manage delivery in the context of front office trading workflows including order capture order routing execution management trade capture allocations market data pre-trade controls and post-execution handoff.
• Scope Translation: Convert approved scope documents into executable delivery plans including milestones tasks dependencies risks acceptance criteria and client readiness activities.
• Roadmap Alignment: Ensure client trading requirements remain aligned to the approved product roadmap escalating custom requirements roadmap gaps venue-specific needs or scope changes through formal governance.
• Market Connectivity: Coordinate delivery activities involving exchange connectivity broker connectivity FIX integrations market data feeds venue certification routing logic and connectivity testing where applicable.
• Stakeholder Management: Engage with traders sales traders trading operations compliance technology and client project stakeholders to manage expectations decisions timelines risks and readiness.
• Delivery Management: Maintain Jira as the system of record for delivery planning execution status risks dependencies milestones defects change control and closure activities.
• Governance and Reporting: Establish and manage project governance cadence client status reporting internal delivery reviews decision logs RAID logs dependency tracking and escalation paths.
• Risk and Issue Management: Identify track manage and escalate risks and issues that could impact client trading operations go-live readiness market access regulatory obligations delivery timelines or production stability.
• Testing and Certification: Coordinate UAT integration testing regression testing FIX testing exchange or venue certification performance validation and go-live dress rehearsals where required.
• Change Control: Manage scope timeline priority or technical changes through formal impact assessment and approval processes involving Product Engineering Commercial Support and client stakeholders.
• Go-live Readiness: Drive front office go-live planning including client readiness cutover planning rollback planning support coverage production access monitoring issue triage and hypercare arrangements.
• Support Handover: Ensure operational readiness by coordinating support documentation client-specific configuration details known issues runbooks escalation paths monitoring requirements and formal support acceptance.

Required Skills and Experience:

• Experience managing client-facing technology delivery implementation migration upgrade or transformation projects in capital markets.
• Strong understanding of front office trading environments including order management execution management trading workflows and trading desk operating models.
• Experience delivering solutions for trading desks sales trading electronic trading execution services or trading technology teams.
• Working knowledge of market connectivity broker connectivity exchange connectivity FIX messaging market data and trading platform integrations.
• Ability to translate client scope and trading requirements into executable delivery plans milestones dependencies and acceptance criteria.
• Strong understanding of project governance RAID management change control delivery reporting and stakeholder communication.
• Experience using Jira or similar delivery management tools as the system of record for project execution.
• Ability to coordinate cross-functional delivery across Product Engineering QA Infrastructure Connectivity Support Commercial and client stakeholders.
• Strong client communication skills including the ability to engage with senior front office technology operations and business stakeholders.
• Strong risk management capability particularly around go-live readiness production stability trading disruption and time-sensitive market activities.
• Ability to operate effectively in a fast-paced high-pressure client-facing trading technology environment.

Preferred Qualifications

• Experience delivering OMS EMS trading platform market connectivity execution routing or market data solutions.
• Experience in equities fixed income listed derivatives FX rates credit or multi-asset trading environments.
• Familiarity with FIX protocol exchange certification broker onboarding algorithmic trading workflows or venue connectivity.
• Experience with regulated financial services environments and production change governance.
• Project management certification such as PMP PRINCE2 AgilePM Scrum Master or equivalent practical experience.
• Experience with Agile hybrid and traditional delivery models in enterprise trading technology environments.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Salary Range: 175000..00 USD annual

Bonus Eligible

Please visit for more information on our comprehensive benefit offerings.

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.