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Delivery Coordinator
Job Location:
Job Location:
Owings Mills, MD - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
6 June 2026 (30+ days ago)
Posted:
Application Deadline:
3 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Delivery Coordinator
Department: Operations
Reports To: Warehouse/Operations Manager
FLSA Status: Full Time/Non-Exempt
Purpose
A Delivery Coordinator is responsible for designing scheduling and optimizing transportation or delivery routes to ensure efficient movement of goods services or personnel. The role focuses on minimizing travel time and costs while meeting customer service safety and operational requirements
Responsibilities
Create and coordinate multiple daily deliveries and installation routes
Contact customers via phone and email to schedule and confirm delivery appointments
Coordinate alternative delivery dates and times when scheduling conflicts arise
Work closely with sales order processing service warehouse and delivery teams to ensure smooth operations
Arrange and coordinate third-party delivery assistance as needed
Maintain accurate sales order statuses scheduling updates and customer notes within the eAutomate system
Provide ongoing communication and support to delivery drivers and field personnel throughout the day
Monitor delivery schedules and proactively resolve logistical or customer issues
Ensure customers receive timely updates regarding delivery timing and scheduling changes
Support overall operational efficiency and customer satisfaction through effective coordination and communication
Perform additional administrative and operational duties as assigned
Supervision
Supervised
Contacts
Internal: Exempt Non-Exempt
External: Prospective Customers Current Customers Vendors
Job-Related Dimensions
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Ability to prioritize and adapt in a fast-paced environment
Strong customer service and problem-solving skills
Experience coordinating schedules logistics or dispatch operations preferred
Qualifications
High School or GED
Physical Demands & Work Environment
Department: Operations
Reports To: Warehouse/Operations Manager
FLSA Status: Full Time/Non-Exempt
Purpose
A Delivery Coordinator is responsible for designing scheduling and optimizing transportation or delivery routes to ensure efficient movement of goods services or personnel. The role focuses on minimizing travel time and costs while meeting customer service safety and operational requirements
Responsibilities
Create and coordinate multiple daily deliveries and installation routes
Contact customers via phone and email to schedule and confirm delivery appointments
Coordinate alternative delivery dates and times when scheduling conflicts arise
Work closely with sales order processing service warehouse and delivery teams to ensure smooth operations
Arrange and coordinate third-party delivery assistance as needed
Maintain accurate sales order statuses scheduling updates and customer notes within the eAutomate system
Provide ongoing communication and support to delivery drivers and field personnel throughout the day
Monitor delivery schedules and proactively resolve logistical or customer issues
Ensure customers receive timely updates regarding delivery timing and scheduling changes
Support overall operational efficiency and customer satisfaction through effective coordination and communication
Perform additional administrative and operational duties as assigned
Supervision
Supervised
Contacts
Internal: Exempt Non-Exempt
External: Prospective Customers Current Customers Vendors
Job-Related Dimensions
Strong organizational and multitasking abilities
Excellent verbal and written communication skills
Ability to prioritize and adapt in a fast-paced environment
Strong customer service and problem-solving skills
Experience coordinating schedules logistics or dispatch operations preferred
Qualifications
High School or GED
Physical Demands & Work Environment
|
Required Experience:
Junior IC
About Company
Centric Business Systems offers document management solutions for businesses. We provide state of the art printers & copiers in Baltimore, MD, PA, DC, DE, VA.
