Senior Delivery Consultant- West Coast

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500000 organizations including 80% of the Fortune 100 rely on Airtable to transform how work gets done.

• Run recurring customer sessions with the operators and builders who will live in the system surfacing the ground-level realities that change what gets built and how.
• Build the interfaces field agents automations data models and integrations that translate a solution vision into working systems.
• Make the calls that close the gap between designed and real: when user feedback signals a design issue bring the solution not just the flag.
• Build efficiently with AI and reinvest the saved time in customer engagement; customer-facing time is actively measured and valued on this team.
• QA your own work against how users will actually behave not just whether automations fire correctly.
• Create reusable build patterns that extend impact beyond individual engagements.
• Achieve full Airtable platform proficiency within 90 days; advanced work across interfaces automations data modeling and integrations is the baseline expectation.

• AI is embedded in how you build not something you reach for on select tasks. You use it across every phase of delivery: designing building testing documenting. You can name exactly which tasks youve offloaded to AI how much time it frees and where your judgment is what AI cant replace.
• 35 years in a client-facing delivery or implementation role with direct accountability for whether systems work in practice not just whether they shipped.
• Hands-on technical depth: you have built complex systems with forms automations integrations and data models and you understand the tradeoffs at each layer.
• You communicate across the room equally fluent with C-level sponsors technical stakeholders and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust.
• You read the question behind the question. Customer requests often reflect whats comfortable not whats needed. You surface the real constraint present trade-offs persuasively and are direct enough to redirect a customer toward what will work when theyre defaulting to what they know.
• You can read whether this wont work is a design problem or a change management problem and you handle both.
• You hold yourself to outcomes not delivery.
• You have mastered a complex platform quickly before and can do it again within 90 days.
• Proven ability to work collaboratively with Product Engineering and Sales to drive outcomes and ensure cross-functional alignment.

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