Deal Ops Manager, Renewals

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About the Team

Do you want to look forward to Monday mornings You can at Workday! We embody the qualities of a great company offer world-class products and services listen to our employees empower creativity and innovation and celebrate a job well done. Its that simple and has earned us the #1 ranking on Best Places to Work surveys (as voted by our own employees).

The Deal Ops Manager Renewals is responsible for endtoend operational support of renewal transactions across assigned regions/segments. Sitting within the Deal Operations organization this role partners closely with Sales Customer Success Finance and Legal to structure price and process renewals accurately and on time using Salesforce CPQ and CLM as core tools. This is a midlevel individual contributor role with growing autonomy on complex but welldefined deal scenarios.

About the Role

The Deal Ops Manager Renewals role supports renewal deal structuring (co-terms multi-year) within guidelines primarily involving quote validation in Salesforce/CPQ and document generation via CLM alongside managing Deal Ops cases. The role ensures Policy and Data Quality by applying discount guardrails and maintaining system integrity (Salesforce CPQ CLM) for revenue recognition. Key to this is Cross-Functional Partnership with Sales Customer Success and Legal for strategy and terms ensuring a smooth handoff to Finance/RevOps. Finally the role drives Operational Excellence by monitoring performance proposing process improvements and maintaining playbooks and system feedback.

About You

Basic Qualifications

3-5 years of experience in Deal Desk Deal Operations Sales Operations or similar commercial operations role; direct renewal support experience strongly preferred.

Other Qualifications
Handson experience with Salesforce CRM including opportunity management quoting and reporting.
Experience with CPQ (configuring products pricing discounts and approvals) and CLM (contract templates order forms and amendments).
Strong understanding of SaaS commercial constructs (ACV/TCV term changes coterming ramps multiyear deals onetime vs. recurring fees).
High attention to detail and accuracy in quotes contracts and system data.
Strong analytical and problemsolving skills; comfortable working with complex deal structures and multiple systems.
Excellent written and verbal communication skills with experience supporting Sales or Customer Success teams.

Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidates compensation offer will be based on multiple factors including but not limited to geography experience skills job duties and business need among other things. For more information regarding Workdays comprehensive benefits please click here.

Primary Location:

Primary Location Base Pay Range: $103100 USD - $154700 USD

Additional US Location(s) Base Pay Range: $87100 USD - $154700 USD

Our Approach to Flexible Work

With Flex Work were combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections maintain a strong community and do their best work. We know that flexibility can take shape in many ways so rather than a number of required days in-office each week we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers prospects and partners (depending on role). This means youll have the freedom to create a flexible schedule that caters to your business team and personal needs while being intentional to make the most of time spent together. Those in our remote home office roles also have the opportunity to come together in our offices for important moments that matter.

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