DCM Case Manager Austin (On-Site)

JOB PURPOSE:The Disaster Case Manageris responsible forsupporting individuals and families affected by disasters in their recovery journey. This role involves conducting client outreach assessing needs developing recovery plans and connecting clients to appropriate resources and services. The Disaster Case Manager ensures clients needs are met ina timely efficient and empathetic manner whilemaintainingaccuratedocumentation and adhering to program requirements.

ESSENTIALJOBRESPONSIBILITIES:

• Conduct outreach to disaster-affected clients.

• Complete eligibility assessments and the intake process.

• Conduct home and community visits to provide ongoing support.

• Collaborate with clients to develop comprehensive recovery plans addressing unmet disaster-caused needs.

• Monitor progress and assess the effectiveness of services through follow-up visits.

• Assistclients inidentifyingand securing available benefits community resources and social services.

• Act as a liaison among family services health professionals and other stakeholders to address clientneeds effectively.

• Maintainaccurateand detailed records of client background case history and progress towards recovery goals.

• Utilize online software to document and track case information.

• Prepare reports as requested by the Case Management Supervisor or Program Manager.

• Meet regularly with the Case Management Supervisor to review caseload and receive guidance.

• Provide ongoing program evaluations and suggest improvements to enhance service delivery.

• Participate in workshops seminars and other educational activities to foster professional growth.

• Provide status updates and reports on assigned cases as needed.

• Performadditionalduties asassigned to support the mission and goals of the program.

ESSENTIALQUALIFICATIONS:

EDUCATION:

• Preferred:Bachelors degree in behavioral sciences human services or social services.

• Required (in lieu of degree):High School diploma or GED with three (3) years of relevant experience.

EXPERIENCE:

• Bachelors degree holders:Minimum of two (2) years of experience in child welfare emergency disaster response and/or recovery environments. Experience working in multi-disciplinary teams to develop case plans is strongly preferred.

• High School diploma/GED holders:Relevant experience in child welfare emergency disaster response and/or recovery environments isrequired.

• Additional Skills:Bilingual communication skills (English/Spanish) are preferred.

ATTENDANCE:Mustmaintainregular and reliable attendance asdeterminedby the employers standards.

LICENSES:Drivers License with clear recordrequired.

OTHER:Mustbe available and willing to travel to various locations and with such frequency as the businessneeddictates. Must be available and willing to work nights weekends and holidays asrequiredto meet business needs. Including deployment within 24 hours to disaster locations for as long as 2-4 weeks. Must be available and willing to work nights weekends and holidays asrequiredto meet business needsMustnot pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.

Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on job-related qualifications and abilities.

Endeavors alsoprovidesreasonable accommodation to qualified individuals with disabilities or based on asincerely heldreligious beliefin accordance withapplicable laws. If you need to inquire aboutan accommodation or needassistancewith completing the application processplease emailor speak with your recruiter.

Endeavorsisdedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at. If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.