DC Assistant General Manager

JOB SUMMARY

The Assistant General Manager (AGM) partners with the Distribution Center (DC) General Manager to deliver on the safety operational and financial goals of a high-volume multi-shift distribution center. This role plays a critical part in leading transformation by fostering a culture of accountability ownership and continuous improvement while ensuring the DC operates safely efficiently and with excellence.

The AGM is responsible for leading through others to drive execution develop future leaders and embed a culture that thrives on change innovation and operational discipline. Success requires strong leadership presence the ability to inspire teams and the resilience to guide others through change in a fast-paced retail environment.

ROLE SCOPE

Safety & Culture Leadership
Champion a world-class safety culture by ensuring compliance accountability and engagement at all levels. Promote a workplace where safety inclusion and respect are foundational to performance.
Operational Accountability
Partner with the General Manager to oversee DC performance against key metrics (safety productivity service cost and quality). Take ownership of results ensuring operational objectives are consistently achieved or exceeded.
Team Leadership & Development
Lead and inspire 2 Operation Managers 810 Supervisors and 175250 team members modeling accountability engagement and open communication. Build leadership capability through coaching performance management and succession planning.
Change & Continuous Improvement
Drive transformation by leading process improvements embracing innovation and executing change management strategies that improve efficiency accuracy and adaptability.
Workforce Planning & Financial Stewardship
Determine labor needs create flexible work schedules and manage payroll and expenses in alignment with operational goals. Partner with leadership on budgeting cost control and resource allocation.
Cross-Functional Partnership
Collaborate closely with operations supply chain and corporate partners to deliver seamless customer-focused execution. Communicate the companys vision and goals clearly ensuring alignment and buy-in across shifts
Data-Driven Decision Making
Interpret key distribution metrics identify performance gaps and implement data-backed solutions that raise the bar on efficiency accuracy and overall performance.
Automation & Advanced Material Handling Leadership
Lead the safe and efficient operation of a highly automated distribution center including driverless forklifts (AGVs/AMRs) and automated offloading systems. Partner with engineering and maintenance teams to optimize system performance minimize downtime and continuously improve throughput accuracy and safety within an advanced material handling environment.

QUALIFICATIONS

Minimum of 5 years of progressive leadership experience in distribution or supply chain with proven success managing large teams in a high-volume environment.
Bachelors degree preferred; industry certifications (e.g. APICS Six Sigma Lean) a plus.
Demonstrated ability to lead through change build accountable teams and drive measurable results.
Strong background in supply chain systems (WMS MHS YMS; automation experience preferred).
Excellent communication problem-solving and analytical skills; able to influence and engage across all levels.
Must be able to read write and communicate in English
Proven ability to coach develop and inspire leaders in a fast-paced multi-shift operation.
Proficiency with Microsoft Office Suite; advanced Excel skills preferred.
Flexible and resilient with the ability to adjust to evolving business needs and priorities.

OUR MISSION VISION VALUES
MISSION: We empower people to design their best life at home through style quality and everyday value.

VISION: To be the most loved home brand inspiring people to live beautifully every day.

VALUES:
Create and Inspire Creativity and innovation inspire our customers and each other to do better and be better together.
Win Together Great teams are inclusive collaborative and high performing. Our best work and best experiences come from valuing every voice and working together to win.
Do The Right Thing Design it right make it right and always do it right with integrity transparency and accountability for our customers our team and community at large.
Make It Better Strive to continually learn and improve. Use data-driven insights take smart risks and drive innovation efficiency and efficacy in everything we do.
Enjoy the Ride Happy teams perform better and find greater fulfillment and enjoyment at At Home.

To learn more about At Home please click Company Overview.

ACCOMMODATIONS
If a reasonable accommodation is required to fully participate in the hiring process to perform the essential functions of the job and/or to receive all other benefits and privileges of employment please contact

EQUAL EMPLOYMENT OPPORTUNITY NOTICE
When youre a part of At Home you have the full support of a diverse close-knit team. We consider all applicants for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. At Home is committed to knitting diversity and inclusion into the fabric of our culture we respect appreciate and celebrate the experiences and qualities that differentiate everyone on the At Home team

SUMMARY OF BENEFITS
At Home is proud to offer competitive benefits for non-temporary positions including but not limited to:

Part-Time
- 401(k) W/ Employer Match
- Dental Vision Life and Disability Insurance
- 25% Store Discount (Seasonal TMs Included)

Full-Time All Prior Benefits PLUS
- Medical Insurance
- Flexible Spending Accounts
- Paid Time Off Holidays and Volunteer Time