Data Tracking Specialist (SCC4 Grant)

The Data Tracking Specialist position is responsible for tracking organizing and reporting U.S. Department of Labor outcomes for the Strengthening Community College (SCC) technology career pathways grant. This role serves as the primary technical resource for systems used by the U.S. Department of Labor GRCC West Michigan Works! and partner organizations to track participant data document program activity and support non-financial reporting requirements. This position ensures that program data participant records follow-up documentation and related materials are accurate complete timely and audit-ready. The role also supports partner organizations in intake and tracking processes maintains data quality across systems and translates grant and program requirements into clear usable addition this position is responsible for organizing and structuring data across multiple systems into usable outputs including reports dashboards and tracking tools that support program operations leadership visibility external
reporting and long-term sustainability and usability of grant-funded systems. This role is well suited for someone who enjoys working with systems solving problems improving processes and building organized reliable data structures from complex or incomplete information. The position offers meaningful responsibility hands-on ownership of systems and reporting and the opportunity to build sustainable data assets that support program decision-making over time. It plays a key part in building systems that improve how the program operates and supports decision-making over time.

(Grant funded through 06/30/2028).

Requisition ID: 1132
Department: Workforce Training
Employee Group: APSS
Schedule: 40 hours/52 Weeks (Flexible work schedule when necessary which may include evenings or weekends.)
Compensation: Grade Level A $20.23 per hour
Benefits: Full Time
Reports to: Program Manager SCC4 MI Technology Career Pathways
Posting Opens: 6/30/2026
Posting Closes: 7/14/2026

ESSENTIAL FUNCTIONS

• Create develop and maintain reporting processes tools and workflows to support grant data review analysis and U.S. Department of Labor reporting requirements.
• Implement and manage data quality processes to ensure data integrity across multiple systems.
• Act as lead for grant tracking systems and related platforms used to gather participant data outcomes follow-up activity and supporting documentation.
• Independently coordinate and ensure that program outcomes are tracked in accordance with grant requirements including working with partners to maintain complete accurate and timely data.
• Coordinate organize maintain and input data across multiple systems including databases spreadsheets CRMs and partner-facing tracking tools.
• Collect and consolidate data from multiple sources and systems into structured report-ready formats.
• Develop and maintain dashboards reports and tracking tools that provide clear visibility into program activity and support decision-making including participant progress engagement and outcomes.
• Develop and support systems that track and monitor employer engagement including outreach activity communication engagement and relationship development over time.
• Identify gaps in data visibility or tracking processes and develop practical solutions to improve consistency
• completeness and usability of program data.
• Produce weekly monthly and quarterly reports summaries and structured outputs that clearly communicate
• program activity and support decision-making by leadership partners and evaluators.
• Coordinate write and maintain documentation for data processes tracking workflows and system usage to
• support consistency across staff and partners.
• Monitor and support external grant partners to ensure accurate data entry adherence to processes and alignment with reporting expectations.
• Follow up with internal staff and external partners to resolve data discrepancies complete missing information and ensure accuracy of records.
• Organize information from multiple systems into clear usable formats that support decision-making reporting and program operations.
• Manage development of various PeopleSoft Launchpad or similar system reports queries and student groups in order to facilitate student financial reporting support and to curate action-item lists for participant recruitment outreach and case management.
• Assist with mailing lists email set-up client management systems web pages and related communication tools as needed to support grant operations.
• Take ownership of assigned data and reporting responsibilities ensuring work moves forward gaps are addressed and outputs are brought to completion.
• Coordinate school and non-profit visits to the MTEC or to technology program sites.
• Coordinate technology outreach activities at GRCC.
• Support program operations and outreach activities as needed ensuring related data tracking and reporting are captured accurately.
• Maintain clear and consistent work tracking practices including documenting active work progress status updates and next steps in assigned systems.
• Regular attendance during scheduled hours is required. Being present is essential for serving customers and
• performing the essential functions of this position.
• Perform other related duties as assigned.

JOB SPECIFICATIONS

Education Credentials

• Formal education including associate or bachelors in relevant fields is valued as one pathway into this role.
• We intentionally welcome candidates who have developed relevant capability through directly related experience internships student employment project-based work or other applied experience that demonstrates readiness for the work.

Work Experience

• Experience in higher education technology workforce development operations administration customer support data tracking or related environments preferred.
• Demonstrated ability to organize information maintain accurate records coordinate multiple responsibilities and produce structured outputs such as reports dashboards trackers or documentation is preferred.
• This ability may be demonstrated through academic work internships student employment project-based work or professional experience.
• Candidates who can demonstrate these capabilities are encouraged to apply even without traditional years of experience.
• Experience working with spreadsheets databases CRMs student information systems or other multi-system environments preferred.

Skills

• Technical Proficient in Microsoft Office especially Excel and Word and able to learn new systems databases and reporting tools.
• Data Organization and Accuracy Ability to maintain accurate complete and reliable data across systems and identify investigate and resolve discrepancies.
• Systems Thinking Ability to understand how data flows across systems and organize information into structured scalable processes.
• Reporting and Output Development Ability to translate data into usable outputs such as reports dashboards summaries and tracking tools that support decision-making.
• Follow-Through and Ownership Ability to consistently move work from assignment through completion including identifying next steps maintaining progress and ensuring tasks are finished and usable.
• Problem Solving Ability to work through incomplete or unclear information and determine practical next steps that move work forward.
• Process Improvement Ability to identify inefficiencies and improve workflows tools and tracking processes.
• Communication Ability to communicate clearly and professionally with internal staff and external partners regarding data requirements progress and next steps.
• Coordination Ability to work across teams and partner organizations to maintain alignment on data processes and expectations.
• Time Management Ability to prioritize responsibilities manage multiple workstreams and maintain consistent progress on assigned work.
• Adaptability Ability to work effectively under pressure exercise sound judgment and adjust to interruptions evolving grant needs and changing priorities.

Physical Demands

• Ability to lift 10 lbs or more and stand for 30-45 minutes at a time.

Mental Demands

• Must be able to represent the College in a professional manner and reflect its mission and Raider values.
• Must be able to perform detailed work requiring concentration judgment follow-through and accuracy.

Working Conditions

• GRCC will comply with any mandated health and safety requirements. Compliance information is available on our policies website.
• Must possess a valid drivers license and transportation to travel to partner sites for gathering data information coordinating activities and attending meetings

NEXT STEPS / APPLICATION PROCESS

• Please fill out an application at Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting.

HIRING PROCESS

GRCC uses an Evidence Based Selection Process where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process candidates will participate in assessments (cognitive and behavioral) reference checks and interviews.

Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an equal opportunity employer. Visa sponsorship is not available.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age race color religion marital status sex/gender pregnancy sexual orientation gender identity gender expression height weight national origin disability political affiliation familial status veteran status or genetics in all programs activities services employment and advancement including admissions to access to treatment in or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs activities services and employment including recruitment selection retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel 143 Bostwick Avenue NE Grand Rapids MI 49503-3295.