Data Science Analyst – Customer & Product Intelligence
Job Location:
San Francisco, CA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Youll thrive in this position if youre analytical collaborative and passionate about using data to drive real business impact in a fast-paced high-impact environment.
- Design scalable analytical frameworks to evaluate diverse datasets across customer product and operations domains.
- Aggregate and harmonize structured and unstructured data into unified customer insight models.
- Build deploy and maintain AI/ML models to identify patterns in sentiment feature demand and churn risk.
- Translate data findings into clear actionable insights that inform product prioritization and roadmap decisions.
- Partner with Product UX and Customer Success teams to define key experience metrics and develop dashboards that provide real-time visibility into customer trends.
- Bachelors degree in Data Science Analytics Statistics Computer Science or a related field or equivalent practical experience.
- Strong experience analyzing large complex datasets (structured and unstructured).
- Proven ability to develop and apply machine learning models in a product or customer analytics context.
- Expertise in data visualization and dashboarding tools.
- Clear communicator with the ability to translate technical insights into business impact for diverse audiences.
- Experience in product analytics customer experience or SaaS environments.
- Familiarity with natural language processing (NLP) and sentiment analysis techniques.
- Exposure to cloud-based data platforms and modern data infrastructure.
This position will be located in San Francisco CA or Boston MA and offers the opportunity for a hybrid work environment at least 3 days a week in-office subject to change providing flexibility and accessibility for qualified candidates.
Come as You Are
Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.
We are committed to fostering an inclusive workplace where diverse perspectives experiences and identities are valued and celebrated.
We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.
What We Offer
Were proud to offer a competitive rewards package that is meaningful recognizes the unique needs of our employees and their families and incentivizes employees for their contribution to Nasdaqs overall success.
The base pay range for this role is $95000 - $166000. In addition to base salary Nasdaq provides a generous annual bonus/commission (short-term incentive) and equity (long-term incentive) comprehensive benefits and opportunity for growth. Exact compensation may vary based on several job-related factors that are unique to each candidate including but not limited to: skill set experience education/training business needs and market demands.Nasdaqs programs and rewards are intended to allow our employees to:
- Secure Wealth: 401(k) program with 6% employer match Employee Stock Purchase Program with 15% discount Student loan repayment program up to $10k Company paid life and disability plans Generous paid time off
- Prioritize Health: Comprehensive medical dental and vision coverage Health spending account with employer contribution Paid flex days to support mental wellbeing Gym membership discounts
- Care for Family: Hybrid home/office schedule (for most positions) Paid parental leave Fertility benefits Paid bereavement leave
- Connect with Community: Company gift matching program Employee resource groups Paid volunteer days
- Grow Career: Education Assistance Program Robust job skills training and Professional development opportunities
For more information visit Nasdaq Benefits & Rewards Career page.
Required Experience:
IC
About Company
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