Data Quality Specialist

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado we are dedicated to building a workplace where everyone feels valued supported and empowered to thrive. Our office is committed to fostering a culture where employees find community a sense of belonging and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team youll have a direct impact on shaping the future of higher addition to the Office of the Board of Regents the University of Colorados system administration includes 19 units that provide essential services to CUs campuses in Aurora Boulder Colorado Springs and Denver as well as the Office of the President. While not a part of any one campus we are proud to serve in the centralized office for the University system. Together we ensure CU continues to deliver outstanding education groundbreaking research and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced enriching the work we do and the strategic outcomes we pursue. If youre passionate about making a difference contributing to a dynamic team and supporting a mission that matters we encourage you to apply and be part of our journey. Learn more about CU System Administration.

Position Summary:

The CU System Office of Advancement provides excellent customer service strategy expertise and efficiency to our partners on CUs campuses and at the University of Colorado Foundation. We support CUs fundraising and engagement goals through advancement operations that include constituent research and development data management business intelligence technical architecture annual giving planned giving marketing and communications IT budget and finance and more. We believe that a healthy office culture is foundational to our success. We create this by bringing together a diverse team of colleagues and infusing our core valuesWork Together Think Big Be Good and Have Funinto our work every day.

The Data Quality Specialist ensures that data in the donor/alumni database(s) for the Office of Advancement is accurate and up to date contributing at a fundamental level to the University of Colorados fundraising success. This position analyzes monitors and maintains the accuracy integrity and quality of the alumni donor friend and related records in the donor/alumni database(s) for the Office of Advancement always recognizing the need for data to be consistent trusted and accessible. This position identifies and remedies data integrity issues and errors maintains a systematic approach to keeping the records accurate and contributes to data enhancement projects. This position works with other units in Advancement and the university to coordinate data management efforts focused on data quality data governance and supporting processes and documentation. This position is a professional level position and will assist senior professional level positions on the team.

This position reports to the Assistant Director of Data Management and is exempt for the State of Colorado Classification system.

Where You Will Work:

Applicants must be Colorado residents or able to relocate to Colorado within a month of starting employment with University of Colorado System Administration.

This position can be either hybrid (part work from home part in-office) or fully in-office. System Advancements office is in the uptown neighborhood of Denver. Hybrid workers would make use of hotelled cubicle/office space there at minimum for occasional team meetings and in-person tasks. The Assistant Director of Data Management is fully remote and most current members of the Data Management team work the hybrid model so most team interaction will continue to be virtual.

Please note leadership may adjust in-office work requirements with a minimum of three months notice before any change can be implemented.

Equal Opportunity Statement:

CU is an Equal Opportunity Employer and complies with all applicable federal state and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity and we encourage individuals from all backgrounds to apply including protected veterans and individuals with disabilities.

Duties and Responsibilities:

The allotment of time spent in different duties is commensurate with skills interests and needs of the organization. Duties and responsibilities of the position include but are not limited to:

Receives or collects information and then enters information using related tools while independently applying research analysis and problem-solving skills always adhering to appropriate policies and procedures
Uses current standards for indexing and coding within the database to ensure that all data input is usable; recognizes and voices when new standards are needed or standards are outdated; assists in documenting and updating procedural and standards documents
Ensures a high level of customer service is maintained when receiving and handling requests from internal and external customers representing Advancement and the University in a positive and professional manner including maintaining and responding to questions requests and concerns received via the Data Management e-mail inbox
Uses research and analytical skills and multiple tools and CU databases to resolve duplicate records in the Advancement CRM; works with other teams and departments to improve processes to prevent duplicates
Engages in new and ongoing projects and initiatives focused on data management data quality data governance and the supporting processes and documentation; works across the organization partnering with colleagues in technical and business roles to improve data quality and complete data projects
Assists or leads in training and instruction of processes policies or other relevant subject matter as needed (ex. student employees)
Performs other duties as assigned

What We Offer:

Salary: The anticipated hiring rate has been established at $53843.

CU System Administration takes into consideration a combination of the selected candidates education training and experience as it relates to the position as well as the positions scope and complexity internal pay equity and external market value when determining a salary level for potential new employees.

Benefits: With our unparalleled range of benefits including top-notch healthcare comprehensive wellness programs enriching professional development and a dynamic work-life balance we ensure your holistic growth and happiness.

• No-cost or low-cost medical & dental plan options some inclusive of IVF assistance.

• Disability Life Vision Insurance options.

• Multiple retirement planning options including a mandatory 401(a) plan where CU contributes 10% of your gross pay a 401k or 403b plan and a 457 deferred compensation plan.

• Pre-tax savings plans such as Health care and Dependent care flexible spending accounts.

• Embrace a healthy work-life balance with ample sick and vacation leave along with at least 12 paid holidays. This includes a dedicated week off for winter break.

• 6 weeks of parental leave to adjust to the joys of parenthood.

• A tuition benefit program for you and/or your dependents.

• Free RTD EcoPass and free onsite parking at our 1800 Grant Street Office.

• Many additional perks & programs with the CU Advantage.

Additional taxable fringe benefits may be available.

For more information on benefits programs please review our Comprehensive Benefits Guide.

Access our Total Compensation Calculator to see what your total rewards could be at CU. (This position is a University Staff position)

Qualifications:

Minimum Qualifications:

Please include all relevant experience in your resume to be accurately assessed against these qualifications. You must meet all minimum requirements at the time of application to be considered for this role.

• Bachelors degree from an accredited institution of higher education or equivalent professional experience (professional experience may be substituted for the educational requirement on a year-for-year basis)
• One (1) year of equivalent experience (Equivalent experience is defined as work that that is directly associated or closely related to the primary job function(s) of the position)
  

Preferred Qualifications:

• Two (2) years equivalent experience

Knowledge Skills and Abilities:

To be successful in this position a candidate will need the following:

General KSAs

• Knowledge of the business and organizational structure of CU
• Collaboration skills including the ability to work with others from different areas and backgrounds to reach a common goal
• Computer skills including the ability to utilize Microsoft Office programs (i.e. Word Excel PowerPoint Outlook etc.) and learn and experiment with new software and systems
• Interpersonal skills including the ability to facilitate interaction communication and teamwork between others
• Oral written and listening communication skills including the ability to accurately interpret what others are saying and convey messages information concepts and details accurately and clearly
• Organizational skills including the ability to set and meet goals and deadlines manage appointments create schedules coordinate and facilitate meetings and make decisions
• Ability to work under pressure manage multiple concurrent and competing tasks and responsibilities and adapt to changing priorities while maintaining personal effectiveness
• Ability to prioritize work meet deadlines and stay on task when completing special projects and daily assignments
• Ability to work independently with minimal supervision and reliable professional judgment as well as collaboratively with a team to achieve desired results
• Ability to maintain a strong work ethic positive problem-solving attitude and enthusiasm for the work performed
• Ability to self-start and take initiative in completing daily tasks and special projects
• Ability to focus on activities that have the greatest impact on meeting work commitments
• Ability to establish and maintain partnerships with a variety of internal and external constituencies
• Ability to communicate and work effectively with individuals from diverse backgrounds cultures and ages

Customer Service KSAs

• Customer service skills including the ability to actively listen address customer needs defuse tense situations and maintain an open flexible and friendly demeanor
• Ability to deliver a high level of commitment to customer service
• Ability to respond to requests in a timely manner
• Ability to present oneself professionally in appearance demeanor and effort
• Ability to effectively collaborate with team members in-person and remotely

Analytical Creative and Problem Solving KSAs

• Analytical and problem-solving skills including the ability to examine and summarize data and trends in order to resolve issues and produce results
• Creative skills and curiosity including the ability to ask questions generate new ideas experiment make observations and develop connections between disparate concepts
• Evaluative skills including the ability to assess information for reliability validity and relevance
• Critical thinking skills including the ability to identify problems questions and assumptions; establish significance; and understand logical connections between ideas
• Research skills including the ability to utilize a variety of tools to ask questions gather information and review analyze and interpret data
  

How to Apply:

For full consideration please attach the following as separate documents to your application:

1. A cover letter identifying the job specific minimum qualifications you possess and interest in the position.
2. A resume including all relevant experience to be accurately assessed against the qualifications listed in the posting.

Please ensure you check the Job Specific Attachments box next to each document on the Required Documents page of the application for the appropriate documents to be attached.

Per the Colorado Job Application Fairness Act you are not required to provide your date of birth dates of school attendance or dates of graduation on your resume or cover letter. If an application requires additional materials such as a transcript or certification you may redact identifying information relating to your date or birth dates of school attendance or dates of graduation.

When to Apply:

For full consideration completed applications must be submitted by June 17th. Reference checking is a standard step in our hiring process. You may be asked to provide contact information including email addresses and phone numbers for up to five references as part of the search process for this position.

*Please note: All application materials must be submitted through CU Careers; emailed materials will not be considered. *

Sponsorship Statement:

We are unable to sponsor applicants for work visas for this position.

Background Check Statement:

The University of Colorado is committed to providing a safe and productive learning and living community. To achieve that goal we conduct background investigations for all final applicants being considered for employment. Background investigations include a criminal history record check and when appropriate a financial and/or motor vehicle history. The Immigration Reform and Control Act requires that a verification of employment eligibility be documented for all new employees by the end of the third day of work. The University of Colorado is committed to diversity and equality in education and employment.

ADA Statement:

We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting. Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: .