Data Operations Analyst

Data Operations Analyst

The Health Insurance Store

Kissimmee FL

About the Health Insurance Store

For close to 30 years the Health Insurance Store an Integrity company has been a leader in the health insurance industry. Based in Kissimmee Florida the Health Insurance Store team offers a lifetime of experience in understanding what people need in regard to their health insurance needs. Their fleet of independent agents operate throughout Florida and specialize in personalized services extending beyond open enrollment.

Job Summary

The Data Analyst is responsible for the ongoing data entry maintenance validation and integrity of agent and consumer information within IntegrityCONNECT and other internal databases. This role ensures data accuracy and consistency across systems supports reporting and operational needs and serves as a backup resource for contracting processing functions. The position requires a high level of attention to detail adherence to compliance requirements and collaboration across departments.

Primary Responsibilities:

• Perform accurate and timely data entry updates and maintenance of agent consumer and related records in IntegrityCONNECT and other internal databases.

• Monitor databases for data integrity issues duplicate records missing fields or inconsistencies and take corrective action as required.

• Conduct routine audits and reconciliation of data across systems to ensure alignment with contracting enrollment and commissions records.

• Maintain documentation of data standards procedures and update protocols to support consistency and compliance.

• Collaborate with internal teams (Commissions Contracting Enrollment Sales and Compliance) to resolve data discrepancies and support operational workflows.

• Generate basic data reports exports and summaries to support management and departmental needs.

• Serve as backup support for contracting processing including data entry status updates and verification of agent contracting information.

• Assist with onboarding/offboarding data processes related to agents ensuring all required information is accurately captured and maintained.

• Identify trends recurring data issues or process gaps and escalate concerns to management with suggested improvements.

• Ensure all work is completed in accordance with company policies CMS guidelines and compliance requirements.

• Maintain strict confidentiality of employee agent and consumer data at all times.

• Support team projects and perform other duties as assigned by management.

• Collaborate across departments and adapt to the evolving operational needs of the organization.

Primary Skills & Requirements:

• Minimum of a high school diploma or equivalent required; some college coursework or an associates degree in data Analysis Business Healthcare Administration or a related field is preferred.

• Bilingual in Spanish and English is preferred.

• One (1) to three (3) years of experience in data entry data management database administration or healthcare operations preferred.

• Experience working with CRM agent or consumer databases.

• Must be able to sit for extended periods of time focus on detailed data review and perform repetitive computer-based tasks with a high degree of accuracy.

• Ability to interpret and apply complex eligibility regulations as mandated by CMS.

• Demonstrates good organizational interpersonal leadership and communication skills.

• Attention to detail is critical to the success of this position with skills in customer orientation.

• Will need to manage multiple tasks and projects.

• MS Office/PC skills required.

Benefits Available

• Medical/Dental/Vision Insurance

• 401(k) Retirement Plan

• Paid Holidays

• PTO

• Community Service PTO

• FSA/HSA

• Life Insurance

• Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.