Data Entry Clerk CSR

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*NOW HIRING: DATA ENTRY / CSR*

Were hiring a Data Entry Clerk & Customer Service Representative to keep information accurate while delivering top-notch support to our customers. This position offers a mix of focused detail-driven work and engaging customer interaction in a dynamic team-oriented environment.

Responsibilities

• Accurately input update and maintain data across various systems with attention to detail

• Review and verify data for accuracy completeness and consistency

• Generate basic reports and assist in preparing data for internal analysis

• Respond to customer inquiries via phone email or chat in a professional and timely manner

• Resolve customer concerns with empathy and a solutions-focused mindset

• Communicate product service and policy information clearly and effectively

• Document all customer interactions and feedback to support service and process improvements

• Collaborate with internal departments to ensure smooth operations and customer satisfaction

Qualifications

• High school diploma or equivalent; additional education is a plus

• Strong typing and data entry skills with high accuracy

• Excellent written and verbal communication skills

• Proficient in Microsoft Office (Word Excel Outlook); experience with CRM systems is a plus

• Highly organized with the ability to multitask and prioritize

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