Data Center Technician S2

We are seeking a skilled and detail-oriented Data Center Technician 3 to support server and infrastructure operations within enterprise data center environments. The ideal candidate will have strong experience with server hardware troubleshooting cabling deployments and data center operations while working in a fast-paced customer-focused environment.

Key Responsibilities

• Prepare stage install and decommission data center hardware including servers racks switches and storage devices.
• Perform hardware diagnostics troubleshooting and component replacement with minimal downtime.
• Execute cabling labeling grounding and quality checks according to deployment standards and safety procedures.
• Support OS rebuilds firmware updates and hardware refresh activities.
• Troubleshoot Layer 1 3 networking issues and assist with server fleet health monitoring.
• Document processes SOPs KB articles and technical findings for operational efficiency.
• Collaborate with cross-functional teams and escalate incidents when required.
• Maintain SLA/KPI expectations while ensuring high-quality service delivery.

Required Qualifications

• 2 years of experience as a Data Center Technician.
• Strong server hardware troubleshooting and diagnostics experience.
• Experience with Windows Server OS WinPE and IPMI tools.
• Basic Linux administration and scripting knowledge (PowerShell Python or Bash preferred).
• Networking knowledge including Layer 1 Layer 2 and Layer 3 troubleshooting.
• Ability to work independently and within distributed teams.

Preferred Qualifications

• Associate degree in Computer Science IT or related field.
• Certifications such as CompTIA A Server CCNA MCP or MCSE preferred.
• Experience with PXE environments and virtual machine configurations is a plus.

Physical Requirements

• Ability to lift up to 35 lbs.
• Comfortable climbing ladders and standing/walking for extended periods in a data center environment.
• Ability to safely use tools equipment and personal protective gear as required