Data Center Technician Phoenix, AZ

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ob Description
BGIS is currently seeking a Jr. Data Center Technician to join the team in Phoenix AZ.

BGIS is a leading provider of integrated real estate management services including facilities management project management energy & sustainability services strategic workplace consulting real estate services and capital planning. Its range of solutions supported by efficient systems processes and people enables it to create and optimize places that work for its clients. The team is dedicated to inspiring better business performance and helping clients focus on their core businesses.

Responsible for assisting with front-line support of facilities and systems within the raised floor areas of the Data Center. Support services are provided on behalf of the owners of the systems to help them keep their systems and associated data securely protected and available for running their businesses. Support functions will cover a wide range of activities relating to planning installation maintenance and ongoing operations of the cabinets equipment and communications services inside the Data Center.

The Data Center Technician will be required to shadow the Data Center staff and assist with regular duties during core hours with the potential for after-hours work pending manager approval.

RESPONSIBILITIES

Troubleshooting and Maintenance

Conducts regular walks through Data Center during the day assessing systems for health alerts.
Lifts servers and other equipment (up to 30 kg) working from ladders running cables working with hand tools and test equipment etc.
Completes physical installation and power-up (Rack & Stack) of servers peripherals and network equipment (under supervision of mentor).
Assists with physical installation dressing and connection of fiber and copper communications cables.
Completes assigned and scheduled tasks in a timely manner in accordance with customer deadlines.
Reporting and Documentation

Provides visual inspection and status reporting services in response to customer requests.
Documents work in designated ticketing systems asset management systems and other record keeping systems as required for reference and audit purposes.
*Other duties as assigned.