Data Center Supply Coordinator

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

The Data Center Fulfillment Coordinator is responsible for providing direct supply planning support to customers and sales in handling Data Center customers throughout the quote to cash process and keep the customers updated on with real time information on planning and deliveries.

This is an onsite position located in Richmond VA.

Responsibilities include:

• Support the quote to cash process for Data center customers with all relevant operational and supply information.
• Represent Operations in front of data center customers
• Customer support during the process: order status delivery date. Purchase control and preparation of suppliers shipping documents.
• Coordinate with global sales and demand planning regarding customer forecasting and supply allocations.
• Handling of suppliers database.
• Responsible as the one point of contact for data center customers and sales.
• Provide one view of the global supply chain for data center customers.

At Alfa Laval we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations currently we are prioritizing candidates who reside in the US or have an established presence in the area. Visa sponsorship is not available for this role.

What you know:

• Bachelors degree in Business Administration Engineering or related discipline mandatory.
• 3 years of experience in customer service field coordination or project support.
• Proven ability to manage multiple customer touchpoints and coordinate across internal teams.
• Familiarity with logistics service scheduling or supply chain dependencies.
• Skilled in proactive communication and issue escalation within high-volume parts and service fulfillment environments. Strong Customer Communication and Expectation Management.
• Understanding of BHE S&OP Operations planning Logistics and Dependencies.
• Ability to Identify Risks Early and Escalate Appropriately.
• Professional Relationship Management under Time-Sensitive Conditions.
• Experience in customer service service coordination logistics or project management related roles.
• Strong communication and follow-through skills.
• Ability to balance multiple priorities with professionalism.

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

Whats in it for you

Alfa Laval offers a competitive salary and full benefits package including medical/dental/vision/life 401(k) plan and more. At Alfa Laval we carefully consider a wide range of compensation factors to determine your total compensation package. We rely on market indicators to determine compensation and consider your specific job family background skills and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. The base salary for this role is typicallybetween $30.00 to $35.00.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.

EEO/Vet/Disabled Employer