Data Analytics Transformation Product Portfolio Operations Manager Vice President
Columbus, OH - USA
Job Summary
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training maturation needs assessments and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities sequencing and trade-offs are realized
- Implements a product-level collection strategy consisting of controls financials and resourcing needs
- Develop and execute change management strategies to drive successful adoption of AI technologies and new analytics tools across diverse teams.
- In partnership with HR and D&A leaders Design implement and manage a persona-based training program tailored to the unique needs and skill levels of different user groups. Partner with analytics teams business leaders and technology partners to understand challenges gather feedback and address barriers to adoption.
- Create and deliver engaging training content workshops and resources that promote continuous learning and skill development. Monitor and measure adoption rates training effectiveness and user satisfaction using data-driven insights to refine programs and approaches.
- Serve as a trusted advisor and advocate for end users ensuring their voices are heard and their needs are addressed throughout the transformation journey.
- Lead communication efforts to articulate the value of new tools and processes building excitement and buy-in across the organization.
- 5 years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Proven ability to operate within the product development life cycle and agile methodologies
- Proven track record in leading change management initiatives and driving technology adoption in large complex organizations.
- Demonstrated ability to design implement and manage effective training programs
- Deep experience in supporting end users through technology transitions collecting and acting on feedback and ensuring sustained adoption and value realization.
- Experience collaborating with a wide range of stakeholders including analysts business leaders and technology teams. Ability to assess adoption challenges analyze feedback and develop targeted solutions to drive success.
- Strong organizational skills with experience managing multiple initiatives simultaneously and delivering results on time. Understanding of data analytics platforms AI-driven solutions and the challenges associated with their adoption.
- Significant experience leading large-scale change management and client success initiatives with a focus on technology adoption and user enablement.
Required Experience:
Exec
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more