Dairy Supervisor

The Dairy Supervisor is responsible for supporting the daily operations of the dairy department by ensuring product quality inventory accuracy merchandising excellence and outstanding customer service. This position provides leadership to department associates helps maintain proper inventory levels and ensures department standards for freshness cleanliness and food safety are consistently achieved.

• Supervise daily dairy department activities and support efficient workflow execution.
• Ensure dairy products are stocked rotated and merchandised according to company standards.
• Maintain department conditions that are clean organized and customer-ready.
• Monitor department performance and support achievement of sales and operational goals.
• Assist with implementing company programs promotions and merchandising initiatives.
• Ensure proper execution of department opening closing and replenishment procedures.

• Maintain attractive and fully stocked dairy displays and refrigerated cases.
• Ensure proper product rotation using freshness and date code standards.
• Verify accurate pricing labeling and signage throughout the department.
• Support promotional displays and seasonal merchandising programs.
• Monitor product availability and address out-of-stock conditions promptly.
• Identify opportunities to improve sales through product presentation and inventory management.

• Assist with ordering and inventory control to meet customer demand.
• Monitor inventory levels and coordinate replenishment activities.
• Verify delivery accuracy and proper product storage procedures.
• Minimize shrink through proper handling rotation forecasting and inventory practices.
• Maintain organized coolers storage rooms and backstock areas.
• Support inventory counts audits and recordkeeping activities.

• Provide leadership coaching and daily direction to dairy department associates.
• Assist with training associates on stocking procedures food safety and customer service standards.
• Assign daily tasks and monitor productivity and performance.
• Promote teamwork accountability and a positive work environment.
• Support hiring onboarding and development efforts as needed.
• Serve as a department leader in the absence of the Dairy Manager.

• Deliver exceptional customer service and promote a customer-first culture.
• Assist customers with product selection location inquiries and department questions.
• Address customer concerns professionally and efficiently.
• Ensure associates provide friendly knowledgeable and responsive service.
• Maintain a clean welcoming shopping environment for customers.

• Ensure compliance with all food safety sanitation and health regulations.
• Monitor product temperatures freshness and storage requirements.
• Ensure proper handling and rotation of dairy products.
• Maintain compliance with company policies and operational procedures.
• Identify and address food safety or workplace safety concerns immediately.
• Support routine department inspections and compliance reviews.

• High school diploma or equivalent preferred.
• Previous grocery dairy retail or food service experience preferred.
• Prior leadership or supervisory experience preferred.
• Knowledge of inventory management merchandising and food safety practices.
• Strong communication organizational and problem-solving skills.
• Ability to work effectively in a fast-paced environment.

• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 50 pounds regularly.
• Ability to push pull bend reach and perform repetitive motions.
• Ability to work in refrigerated coolers and varying temperature conditions.
• Ability to safely operate stocking and material-handling equipment.

• Leadership
• Customer Focus
• Team Development
• Food Safety Awareness
• Inventory Management
• Merchandising Excellence
• Communication
• Organization
• Problem Solving
• Accountability

The Dairy Supervisor plays a vital role in maintaining a well-stocked fresh and organized dairy department while supporting associate development operational excellence and an outstanding customer shopping experience.