Dairy Supervisor

The Dairy Supervisor is responsible for supporting the daily operation of the Dairy Department by ensuring product availability inventory accuracy merchandising excellence and outstanding customer service. This position assists with supervising department associates maintaining product quality standards controlling shrink and executing department sales initiatives. The Dairy Supervisor helps create a clean organized and customer-focused department while supporting store profitability and operational goals.

• Assist in overseeing daily Dairy Department operations.
• Ensure dairy cases coolers displays and promotional features are fully stocked and properly maintained.
• Monitor product quality freshness code dates and rotation procedures.
• Assist with inventory management ordering receiving and stock replenishment.
• Maintain accurate pricing shelf tags and promotional signage.
• Ensure department conditions meet company merchandising standards.

• Provide exceptional customer service and product knowledge.
• Assist customers with product selection special requests and product availability questions.
• Resolve customer concerns promptly and professionally.
• Promote a positive shopping experience that encourages customer loyalty.

• Assist with training coaching and developing Dairy Department associates.
• Delegate daily tasks and monitor productivity and performance.
• Foster teamwork accountability and a positive work environment.
• Support department leadership initiatives and objectives.
• Provide leadership coverage in the absence of the Dairy Manager.

• Monitor inventory levels to maintain strong in-stock conditions.
• Help control shrink through proper product handling rotation and inventory practices.
• Execute promotional programs seasonal displays and merchandising initiatives.
• Ensure efficient organization of backroom and cooler inventory.

• Ensure compliance with food safety sanitation and health regulations.
• Monitor refrigeration temperatures and storage conditions.
• Maintain a clean safe and organized department environment.
• Follow all company safety policies and operational procedures.

• Support department sales profit and productivity goals.
• Minimize losses related to spoilage damage and shrink.
• Assist with inventory counts and operational reporting.
• Support merchandising efforts that drive sales growth and profitability.

• High school diploma or equivalent preferred.
• Previous grocery dairy retail or food industry experience preferred.
• Prior supervisory or leadership experience preferred.
• Strong customer service and communication skills.
• Knowledge of dairy product handling merchandising and inventory practices preferred.
• Ability to work effectively in a fast-paced environment and manage multiple priorities.

• Ability to stand and walk for extended periods.
• Frequent bending reaching lifting carrying pushing and pulling.
• Ability to lift and move up to 50 pounds regularly.
• Ability to work in refrigerated cooler environments for extended periods.
• Ability to push carts stock merchandise and move pallets safely.
• Flexible availability including mornings evenings weekends and holidays.

• Strong leadership and coaching abilities.
• Commitment to customer service excellence.
• Attention to detail and inventory accuracy.
• Effective organizational and time-management skills.
• Knowledge of product freshness and rotation practices.
• Dependable self-motivated and results-oriented.