Cybersecurity Program and Project Manager

Typical work assignments at the GS-13 level include but are not limited to:

• Assessing policy needs and collaborate with stakeholders to develop policies to govern cyber activities.
• Monitoring and providing analysis on gathered feedback on customer satisfaction and internal service performance to foster continual improvement.
• Assisting/Conducting audits of information technology (IT) programs and projects.
• Developing maintaining and communicating program-to support consistent execution and informed decision-making.
• Building and sustaining productive relationships with customers IT process owners service managers product owners procurement officials and interagency stakeholders to coordinate requirements service delivery and policy outcomes.
• Establishing and maintaining communication channels with stakeholders.
• Identifying service delivery gaps security control weaknesses and procurement-related risks.

• Balancing and prioritizing services to meet overall customer requirements constraints and objectives.
• Evaluating trade-offs among cost schedule performance and security to recommend project costs design concepts and design changes across the acquisition life cycle.
• Developing maintaining and communicating program-to support consistent execution and informed decision-making.
• Managing the internal relationship with information technology (IT) process owners supporting the service assisting with the definition and agreement of Operating Level Agreements.
• Briefing leadership on significant service performance issues tailoring messages to the audience and decision needed.
• Developing recommendations for optimization upgrades and corrective actions; and track issues to resolution.
• Collaborating with stakeholders to develop policies to govern cyber activities.
• Providing guidance across the total acquisition life cycle (including National Security Systems where applicable).

• You must be a U.S. citizen.
• Complete the initial online assessment and USA Hire Assessment if required.
• Selective Service - Males born after 12/31/59 must be registered or exempt from Selective Service see Federal employees are required to participate in Direct Deposit/Electronic Funds Transfer for salary payments.
• DHS uses e-Verify an Internet-based system to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
• You must be able to obtain and maintain a security clearance suitable for Federal employment as determined by a background investigation. This may include a credit check a review of financial issues as well as certain criminal offenses and illegal use or possession of drugs.
• Current Federal employees must meet time-in-grade requirements.
• You will continue to serve the remainder of the one-year probationary period if required.
• This position may be designated as essential personnel. Essential personnel must be able to serve during continuity of operation events without regard to declarations of liberal leave or government closures due to weather protests and acts of terrorism or lack of funding. Failure to report for or remain in this position may result in disciplinary or adverse action in accordance with applicable laws rules and regulations (5 U.S.C. 7501-7533 and 5 CFR Part 752 as applicable).
• This position has been identified as a drug testing designated position (TDP) for purposes of the CISAs Drug-Free Workplace Program. All applicants tentatively selected for this position will be required to submit to a drug test to screen for illicit/illegal drug use prior to receiving a final offer of employment. A final offer of employment is contingent upon a negative drug test result. After appointment you may be subject to periodic random drug testing.

Do NOT copy and paste the duties specialized experience or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Your resume must describe your work and experience in your own words.

To be considered minimally qualified for this position you must demonstrate that you have the required proficiency level of competencies and experience for the respective grade level in which you are applying.

REQUIRED COMPETENCIES: Experience must be Information Technology (IT)-related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific intensive training (for example IT certification) as appropriate. You must have IT-related experience demonstrating each of the required competencies listed below and must meet or exceed the minimum proficiency level established for each by grade level. For more information see Competency-Based Qualification Standard for the Information Technology Management Series 2210.

You qualify at the GS-13 and GS-14 grade level if you have:

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside the Government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Decision Making - Makes sound well-informed and objective decisions; perceives the impact and implications of decisions; commits to action even in uncertain situations to accomplish organizational goals; causes change.
4. Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
5. Interpersonal Skills - Shows understanding friendliness courtesy tact empathy concern and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult hostile or distressed; relates well to people from varied backgrounds and different situations.
6. Oral Communication - Expresses information (for example ideas or facts) to individuals or groups effectively taking into account the audience and nature of the information (for example technical sensitive controversial); makes clear and convincing oral presentations; listens to others attends to nonverbal cues and responds appropriately.
7. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives and to make recommendations.
8. Teamwork - Encourages and facilitates cooperation pride trust and group identity; fosters commitment and team spirit; works with others to achieve goals.
9. Technical Competence - Uses knowledge that is acquired through formal training or on-the-job experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.

1. Defining technical related programs and projects;
2. Developing technical plans strategy and policies to support and align with organizational cybersecurity initiatives and regulatory compliance;
3. Developing methods to monitor and measure risk compliance and assurance efforts;
4. Managing the underlying technical operational processes;
5. Advocating for changes in policy that will support new initiatives or required changes/enhancements;
6. Consulting with customers to evaluate functional requirements and translate functional requirements into technical solutions;
7. Overseeing the development implementation and evaluation of solutions for cybersecurity tools integration based on systems requirements capabilities and constraints to ensure the design meets customers satisfaction; OR
8. Managing the technical planning process to ensure that developed solutions meet customer requirements.

1. Leading development of methods to monitor and measure risk compliance and assurance efforts;
2. Reviewing needs analysis to determine opportunities for new and improved business process solutions are relevant to the organization;
3. Reviewing technical data to ensure they meet customer requirements;
4. Administering policy guidance to technical management staff and users;
5. Recommending the appropriate measures through internal and/or external product releases (alerts advisories etc.);
6. Conducting risk and vulnerability assessments to protect infrastructure assets and mitigate network vulnerabilities;
7. Providing advisory services to leadership to ensure the proper operation of technical systems throughout an organization;
8. Providing technical expertise of current and evolving best practices in cybersecurity and to the broader stakeholder community; OR
9. Leading partnership meetings with external stakeholders.