Cyber Operations Analyst

At Arctic Wolf youwontjust watch the cybersecurity industry evolve youllhelp lead the change. Our global Pack is made up of people who thrive on solving hard problems moving fast and building technology that protects organizations around the to be recognized by Forbes CNBC Fortune CRN Bartner PeerInsightsand IDCMarketScape but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our AuroraPlatform.

Ifyourelooking for meaningful work smartteammatesand the chance to make a real impact in a high-growth companythatsredefining security operationsArctic Wolf is the right place for you!

Our mission is simple: End Cyber Risk. Were looking for a Cyber Operations Analyst to be part of making that happen.

Location: Pleasant Grove Utah USA (hybrid role)

About The Role

The Cyber Operations Analyst manages incoming security incidents and works within the Security Operations team and Enterprise Security & Risk Management to provide post-incident remediation activities.

Responsibilities

• Analyze incoming security events based on different data points networks endpoints and log sources expediently consistently and accurately. Leverage internal documentation and system/application owners to identify correlations in the companys environment to determine if behavior is expected.

• Prioritize medium to complex incoming events based on SLO (Service Level Object) determined by business using own expertise and judgement. Escalates issues as needed.

• Support complex investigations within areas of expertise and leverage security knowledge to engage the other experts within other disciplines to resolve matters appropriately.

• Prioritize task work according to understood and implied priorities

• Conduct quality reviews on incoming and outgoing tickets security engagements and at a system level looking for areas of improvement. Provide recommendations to management based on findings.

• Exercise security expertise using the development platform to elevate more precise signal with minimal noise.

About You

You have a foundational understanding of cybersecurity concepts and a strong interest in security operations. Youre curious analytical and eager to learn in a fast-paced environment. You enjoy solving problems investigating issues and communicating your findings clearly and effectively.

What Youll Bring:

• Familiarity with Security Information and Event Management (SIEM) platforms.

• Basic knowledge of macOS and Windows operating systems.

• Understanding of networking fundamentals and basic firewall concepts.

• Familiarity with cloud infrastructure and cloud-based services.

• Understanding of core cybersecurity principles and security fundamentals.

• Basic knowledge of Indicators of Compromise (IoCs) and their role in threat detection.

• Ability to distinguish between critical and non-critical security events.

• General awareness of how Agentic AI is leveraged within a Security Operations Center (SOC).

Key Competencies

• Strong written and verbal communication skills with the ability to clearly and concisely communicate technical and non-technical information.

• Analytical thinker who uses logic and sound judgment to investigate issues identify root causes and uncover potential risks.

• Naturally curious and proactive in seeking information from multiple sources to solve problems and improve outcomes.

• Strong attention to detail and ability to look beyond the obvious when evaluating security events and alerts.

Qualifications

• University degree college diploma industry certification or equivalent combination of education and experience in a related field.

• 0-2 years of relevant cybersecurity IT or security operations experience.

• Basic understanding of the Cyber Kill Chain and/or MITRE ATT&CK framework.

• Understanding of the incident response lifecycle and key response activities.

• Strong analytical and problem-solving skills.

• Excellent written and verbal communication skills.

• Passion for cybersecurity and a desire to build a career in security operations.

On-Camera Policy
To support a fair transparent and engaging interview experience candidates interviewing remotely are expected to be on camera during all video interviews. Being on camera fosters authentic connection improves communication and allows for full engagement from both candidates and interviewers. We understand that technical bandwidth or location-related challenges may occasionally prevent video use. If this applies candidates are required to notify us in advance so we can explore appropriate accommodations.

About Arctic Wolf

At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2024) Best Places to Work USA (2021-2024) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.

Our Values

Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.

We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.

All wolves receive compelling compensation and benefits packages including:

• Equity for all employees

• Flexible time off and paid volunteer days

• RRSP and 401k match

• Training and career development programs

• Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services

• Robust Employee Assistance Program (EAP) with mental health services

• Fertility support and paid parental leave

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing

Security Requirements

• Conducts duties and responsibilitiesin accordance withAWNs Information Security policies standardsprocessesand controls to protect the confidentialityintegrityand availability of AWN business information (in accordance withour employee handbook and corporate policies).

• Background checks arerequiredfor this position.

• This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.