CX Engineer
Job Location:
Indianapolis, IN - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About Carrier
Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.
About the job
This role partners with local and global engineering teams to drive data-driven decision-makingoptimizeengineering operations and enhance business performance. The position leads portfolio governance analytics strategy and continuous improvement efforts across residential engineering platforms.
Key Responsibilities
Portfolio & Program Management
Lead and track engineering productivity across residential platforms
Coordinate and manage strategic project portfolios
Align projects with business priorities budgets and waterline decisions in partnership with Finance
Ensureaccuraterepresentation of parent/child project relationships within planning systems
Own governance of Planisware ecosystem (project structures financials resource tracking reporting)
Data Analytics & Insights
Lead data analysis initiatives using advanced statistical and analytical methods
Design experiments develop models andvalidatehypotheses
Identifytrends risks and opportunities using data-driven insights
Develop algorithms or analytical approaches to uncover patterns and optimize processes
Communicate findings clearly to stakeholders across engineering and business functions
KPIs & Process Excellence
Define track and report Residential Engineering KPIs aligned to strategic goals
Identifyand mature key processes to improve efficiency and performance
Lead continuous improvement initiatives using Lean Six Sigma or similar methodologies
Conduct turnback and escape analysis toidentifyroot causes and implement corrective actions
Cross-Functional Collaboration
Serve as liaison between:
Residential Engineering
CSA Engineering Ops
CX and WHQ Engineering Ops
Partner with business stakeholders to define analytics needs and expected outcomes
Collaborate with analysts and SMEs to deliver actionable business solutions
Additional Responsibilities
Support evolving organizational needs and strategic initiatives
Drive adoption of data tools governance and best practices
Minimum Qualifications
Bachelors degreewith7 yearsin technicalenvironments
OR
Advanced degree with 5 yearstechnicalenvironments
Preferred Qualifications
Strong experience in:
Data analytics modeling and statistical methods
Engineering or technical environments
Portfolio/project management tools (Planisware strongly preferred)
Knowledge of Carrier systems processes or organization
Experience with continuous improvement methodologies (Lean/Six Sigma)
Strong communicationand stakeholder management skills
Pay Range
The annual salary for this position is between $96000.00 - $192000.00 annually. Factors which may affect pay within this range include but are not limited to skills education experience and other unique qualifications of the successful candidate.Other Compensation
Thisposition is entitled to short-term cash incentives subject to plan requirements.Benefits
Employees are eligible for benefits including:
Health Care Benefits: Medical Dental Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days fromJobPosting Date: 29 May 2026Job Applicants Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process with oversight by people.
Required Experience:
IC
About Company
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we've led in inventing new technologies a ... View more
