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Customs Operations Continuous Improvement Lead (Hybrid)

RTX


Job Location:

Richardson, TX - USA

Monthly Salary: $ 204500 - 204500
Posted: 11 July 2026 (30+ days ago)
Application Deadline: 8 October 2026
Vacancies: 1 Vacancy

Job Summary

Date Posted:

Country:

United States of America

Location:

US-TX-RICHARDSON-C17 1717 Cityline Dr CITYLINE C17

Position Role Type:

Hybrid

U.S. Citizen U.S. Person or Immigration Status Requirements:

U.S. citizenship is required as only U.S. citizens are authorized to access information under this program/contract.

Security Clearance Type:

None/Not Required

Security Clearance Status:

Not Required

At RTX the worlds largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the worlds most complex problems. With our three market leading businesses world-class operations and investments in research and development we offer capabilities and opportunity no one else can. Together we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

Enterprise Services Customs Operations (ESCO) is looking for a Customs Continuous Improvement Lead to plan organize and execute daytoday operations in a fastpaced highly regulated export/import environment. This role leads ESCOs continuous improvement program by deploying innovative compliant and technologyenabled solutions that support efficient Global Trade operations and ensure compliance at the speed of business.

The Lead serves as the organizations focal point for procedure management controls monitoring and corrective action governance across Customs and Global Trade processes. This role reports to the ESCO Sr Manager Controls & Regulatory Management.

The following position is to join our RTX Corporate Enterprise Services team:

What You Will Do

  • Determines assessment and controls organizational objectives provide strategic guidance for Customs import and export declaration controls monitoring for desired results.
  • Implement and oversee clear customs process documentation aligning stakeholders to achieve results.
  • Collaborate with other members of the organization to verify compliance and adherence to released company-wide policies and procedures.
  • Leverage Trade Regulation expertise knowledge of regulators intent and understanding of RTXs core business processes to ensure controls and recommended corrective actions yield a balanced risk portfolio.
  • Develop and deliver training.
  • Identify and report any potential violations of trade compliance laws and compliance violations and any incidents involving significant weaknesses in processes or procedures.

Qualifications You Must Have

  • Typically requires a University Degree or equivalent experience and minimum of 8 years prior relevant Customs and/or Global Trade experience or an Advanced Degree in a related field and minimum 5 years experience.
  • Licensed Customs Broker / Certified Customs Specialist / or demonstrated experience in these areas.
  • Experience in CFR19 U.S. Customs regulations with experience in any of these areas; HS Classification Free Trade Agreement qualification Customs Valuations Country of Origin determination.

Qualifications We Prefer

  • Masters Degree in International Business or related
  • Trade Compliance or Licensing Experience
  • Project management experience
  • Microsoft Office applications SAP GTS ITCS RGEMS other Trade Tools
  • Time management prioritization and organizational skills; ability to prioritize among demanding and sometimes conflicting requirements.
  • Strong verbal and persuasive writing skills.
  • Strong investigative skills with the ability to manage respond efficiently and effectively to time-critical issues with competing / conflicting priorities.
  • Self-starter who can develop effective networks with internal and external customers.

What We Offer

Whether youre just starting out on your career journey or are an experienced professional we offer a robust total rewards package with compensation; healthcare wellness retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave flexible work schedules achievement awards educational assistance and child/adult backup care.

Learn More & Apply Now!

Work Location: This is a hybrid role eligible candidates must reside within commuting distance of Richardson TX Farmington CT Cedar Rapids IA Andover MA McKinney TX or Tucson AZ.

Please consider the following role type definition as you apply for this role:

Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 107500 USD - 204500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education/training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and/or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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