Customization Specialist (Part Time, Temporary and Remote)

Purpose: The Customization Specialist Temp is responsible for supporting the Customization team as they provide exceptional customer experience by adding meaningful personalization to Speech Generating Devices (SGDs) in a timely and accurate manner. This position is responsible for ordering trial loaner devices initiating transfer requests and expediting visibility of device update requests by monitoring the teams Inbox.  

Responsibilities: 

• Submits shipping requests to order loaner devices  

• Assigns template requests 

• Monitors team Inbox and creates device update requests 

• Runs playbook for Transfer Progress 

• Uses HubSpotCRM to track and complete assigned tasks and document all relevant information 

• Prioritizes responsibilities and proactively follows up on tasks 

• May berequiredto perform other duties as assigned 

Knowledge Skills and Abilities: 

• Strong time management and task prioritization skills 

• Attention to detail and high level of accuracy in task completion 

Qualifications :

Minimum Qualifications: 

• High School Diploma or GED 

• 1 year of office or administrative experience preferred 

Additional Information :

Work Environment & Physical Demands 

The incumbent works remotely from their home and is expected to maintain a safe productive work environment with secure internet ability to operate a computerwith or without reasonable accommodation is required. 

Hours

Part time 20 hours per week. Monday - Friday 4 hours per day. 

Travel 

Not required for a temporary role.       

Accommodations 

To perform this job successfully an individual must be able to perform each essential duty and physical demand satisfactorily. The requirements listed above are representative of the knowledge skills and/or abilities and physical demands required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Lingraphica and Pay Transparency  

At Lingraphica we are committed to fair and equitable compensation practices. The starting hourly range for this position is $24.04 - $26.44 per hour. Placement in the starting pay is based on factors such as experience skills education and internal equity. We regularly review our compensation structures to ensure they align with industry standards promote fairness and support career addition to competitive base pay we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process. 

To learn more about Lingraphica visit: ! To learn more about our benefits offerings click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. 

Este empleador participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE. UU.

Remote Work :

Yes

Employment Type :

Part-time