Customer Svc Rep, Strategic Accounts
Santa Ana, CA - USA
Job Summary
Position Description
We are hiring a Customer Service Representative Strategic Accounts. The Customer Service Representative Strategic Accounts will develop and maintain efficient organized and responsive customer service and assure current and potential customers receive the highest level of account management. This position will also organize track expedite and manage active off the shelf and custom products flowing from Customer Service through Operations and to the customer. They will be a key aspect of the role is initial clarification and confirmation of requirements known as the CMA or Custom Media Agreement process.
At FUJIFILM Biosciences we turn curiosity into breakthroughs that advance the field of life sciences. By offering a comprehensive portfolio of products and services in cell culture media discovery research reagents recombinant growth factors and proteins fine chemicals and critical assay materials we partner with the brightest minds in biotech and pharma to tackle the worlds biggest health challenges.
Imagine being part of a team that enables life-changing discoveries like new vaccines therapies and advancements in regenerative medicine. Our culture fosters curiosity collaboration and innovation and we pride ourselves on delivering unparalleled quality and service to our partners. If youre ready to make an impact your future belongs with us at FUJIFILM Biosciences.
Our headquarters in Santa Ana California is surrounded by world-class schools lush parks and scenic beaches like Laguna and Huntington making it an ideal place to live work and explore. With additional campuses across the US Europe China and Japan we offer opportunities to make a difference worldwide.