Customer Support Coordinator
Job Location:
Job Location:
Hamburg, MI - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
16 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Responsive recruiter
Benefits:
- 401(k)
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Scheduling Coordinator Customer Service & Operations Support
Full-Time In-Office KRE Security LLC
Location: 16600 Pottsville Pike Hamburg PA 19526
Schedule: MondayFriday 2:00 PM 10:00 PM
Full-Time In-Office KRE Security LLC
Location: 16600 Pottsville Pike Hamburg PA 19526
Schedule: MondayFriday 2:00 PM 10:00 PM
KRE Security LLC is seeking a friendly organized and customer-focused Scheduling Coordinator to join our growing administrative team in Hamburg PA.
This is a great opportunity for someone who thrives in a fast-paced environment enjoys helping people and can confidently multitask while keeping operations running smoothly. If youre someone who communicates well under pressure stays organized and enjoys being the go-to person for solving problems and supporting a team this role could be a perfect fit.
As one of the main points of contact for our employees and supervisors youll help coordinate staffing assist with scheduling needs and provide professional support throughout the day. No two days are exactly alike making this an excellent fit for someone who enjoys variety teamwork and staying busy.
What Youll Do
- Communicate professionally and positively with employees supervisors and management throughout the shift
- Create manage and adjust employee schedules across multiple client locations
- Handle frequent phone calls emails and scheduling updates while maintaining professionalism and accuracy
- Respond quickly and calmly to call-offs shift changes and urgent staffing needs
- Help employees resolve scheduling conflicts with a customer service-first approach
- Coordinate coverage for open shifts and last-minute staffing changes
- Maintain accurate scheduling records using company systems and databases
- Use Microsoft 365 Outlook and Google Workspace to manage daily operations and communication
- Work closely with management and Recruiting to support staffing and operational needs
- Handle sensitive employee information with professionalism and confidentiality
What Were Looking For
- Strong customer service and communication skills
- Friendly professional and solution-oriented attitude
- Ability to multitask and stay organized in a fast-moving environment
- Comfortable handling multiple phone calls emails and schedule changes throughout the shift
- Strong attention to detail and time management skills
- Dependable punctual and team-oriented mindset
- Ability to remain calm and professional under pressure
- Experience in customer service dispatching scheduling call center work administrative support hospitality or workforce coordination preferred
- Proficiency with Microsoft 365 Outlook and Google applications
- Ability to work on-site in our Hamburg PA office
Compensation & Benefits
- Starting Pay: $20.00 per hour
- Pay Increases: Raises at 6 months and 1 year plus a 3% annual increase thereafter
- Paid Time Off: 1 week of PTO after a 60-day probationary period
- Benefits Available: Medical dental and vision coverage after probationary period
- Stable full-time schedule with long-term growth opportunities
Why Join KRE Security
At KRE Security LLC our Scheduling Coordinators are a critical part of our daily operations and employee support team. We value professionalism teamwork communication and creating a positive workplace where employees feel supported and respected.
This role is ideal for someone who enjoys helping people staying busy solving problems and being part of a strong team environment where the work you do truly matters every day.
Apply today and grow your career with KRE Security LLC.
Compensation: $20.00 per hour
Required Experience:
IC
About Company
We provide qualified, educated and professional law enforcement, security services protection, and investigation services for Berks, Lehigh, Montgomery, Bucks county and surrounding areas.
