Customer Specialist

Be a part of our mission! As a world leader in creating comfortable sustainable and efficient climate solutions for buildings homes and transportation its our responsibility to put the planet first. For us at Trane Technologies and through our businesses including TraneandThermo King sustainability is not just how we do businessit is our business. Do you dare to look at the worlds challenges and see impactful possibilities Do you want to contribute to making a better future If the answer is yes we invite you to consider joining us in boldly challenging whats possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home.

We boldly go.

Where is the work:

Whats in it for you:

The Customer Specialist serves as a trusted advisor to customers and provides sales and service support across the district. This role focuses on processing quotes and orders responding to customer inquiries by phone and email and supporting Account Managers and multiple store locations. The position requires regular onsite presence and strong customer-service skills to help drive store productivity and sales growth.

What you will do:

Respond to customer inquiries via phone and email identify needs and provide effective solutions. Process quotes and orders for Account Managers maintaining high volume and accuracy.

Provide technical support promote product offerings and identify additional sales opportunities.

Make outbound calls resolve customer issues within policy and visit customers as needed.

Support store operations through event assistance in-store coverage inventory tasks and adherence to safety and standard work.

Collaborate with teams mentor new associates engage in community activities and model strong customer-facing behavior.

What you will bring:

High school diploma or GED required; 2 years of inside sales retail or related experience.

HVAC or mechanical background preferred.

Strong customer-service sales and relationship-building skills.

High energy teamwork orientation and comfort with Microsoft Office tools.

Annual Base Salary Range or Hourly Base Pay Range:

Compensation Type:

Incentive Eligible:

Sales Commission Eligible:

Disclaimer: We strive to provide competitive compensation for this position tailored to a variety of factors. The actual compensation will depend on elements such as seniority merit geographic location education experience travel requirements and union designation. Our compensation range is generally based on the national average for the country. Additionally benefits may vary depending on the region business alignment union involvement and employee status.

Thrive at work and at home:

• Benefits kick in on DAY ONE for you and your family including health insurance and holistic wellness programs that include generous incentives WE DARE TO CARE!

• Family building benefits include fertility coverage and adoption/surrogacy assistance.

• 401K match up to 6% plus an additional 2% core contribution up to 8% company contribution.

• Paid time off includes 15 vacation days 9 paid holidays 3 floating holidays sick leave and additional options to support volunteer and parental leave.

• Educational and training opportunities through company programs along with tuition assistance and student debt support.

Disclaimer: Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.

Safety Sensitive Role:

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin pregnancy age marital status disability status as a protected veteran or any legally protected status.