Customer Solutions Engineer
Farmington Hills, MI - USA
Job Summary
- Provide expert technical guidance throughout the pre-selling process analyzing customer requirements and developing tailored solutions based on our technical portfolio and roadmap for OBC DC/DC converters and inverter technologies
- Serve as the primary technical point of contact for assigned automotive OEM customer accounts building strong long-term relationships and understanding their technical roadmaps development and production processes
- Support internal business units in acquisition activities by providing detailed technical specifications performance data and feasibility assessments aligned with their automotive development timelines
- Conduct system architecture assessments and provide recommendations for optimization of high-voltage power electronics solutions
- Develop comprehensive technical proposals and documentation that clearly communicate solution benefits specifications and implementation timelines to customer stakeholders
- Collaborate cross-functionally with engineering product management and sales teams to address customer technical concerns resolve issues and identify opportunities for solution enhancement
- Provide technical support to customer teams on product features integration procedures and best practices for high-voltage power electronics systems
- Monitor customer satisfaction and system performance metrics identifying areas for continuous improvement and proactive technical support
Qualifications :
- Bachelors degree in Electrical Engineering Power Electronics or similar field
- 5 years of customer-facing technical experience in the automotive or power electronics industry
- Strong automotive power electronics experience including expertise in high-voltage power conversion systems DC/DC converters inverters or on-board chargers
- Demonstrated experience with automotive manufacturing development cycles processes and production timelines
- Proven ability to develop and communicate complex technical proposals specifications and documentation to diverse stakeholder audiences
- Strong problem-solving and troubleshooting skills with the ability to conduct system assessments and provide optimization recommendations
- Experience collaborating cross-functionally with engineering product management and sales teams in a technical capacity
- Knowledge of automotive industry standards compliance requirements and functional safety principles (e.g. ISO 26262)
- Excellent interpersonal and relationship-building skills with the ability to serve as a trusted technical advisor to customers
Additional Information :
Equal Opportunity Employer including disability / veterans
*Bosch adheres to Federal State and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check. Candidates who have been offered the position must pass both screenings before their start date.
Your well-being matters at Bosch! We offer a competitive compensation and a benefits package designed to empower you in every area of your life. This includes premium health coverage a 401(k) with generous matching resources for financial planning and goal setting ample paid time off parental leave and comprehensive life and disability protection. Were investing in your success!
Remote Work :
No
Employment Type :
Full-time
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more