Customer Services Lead

Lets save each other some time. If youre looking for a quiet desk job where you can keep to yourself this isnt it. If talking to strangers drains your energy this isnt for you. If you prefer working behind the scenes instead of being the face of an organization this definitely isnt it.

Were looking for the person everyone remembers after they leave. The one who smiles first. The one who welcomes people by name. The one who can make someone feel important within the first thirty seconds of meeting them.

This role probably isnt for you if...

• You consider yourself an introvert.
• You avoid difficult conversations.
• You dont like enforcing rules because youre worried people wont like you.
• Youd rather text than have a face-to-face conversation.
• You think hospitality is simply answering questions.

Youll probably love this job if...

• You genuinely enjoy meeting new people every day.
• People describe you as outgoing welcoming or the life of the room.
• You naturally remember names and make people feel comfortable.
• You can deliver bad news with kindness and professionalism.
• You thrive when every day is a little different.

Experience that translates well

Were less interested in your exact title and more interested in your ability to create memorable experiences. You may have been successful as a:

• Hotel Front Desk Agent
• Resort or Hospitality Professional
• Guest Services Representative
• High-end Retail Associate
• Restaurant Host or Hospitality Manager
• Luxury Apartment Leasing Professional

One final thought...

When you walk into a room do people naturally feel welcomed If your answer is absolutely wed love to meet you. Click apply to learn more about the role and the experience were creating at Club 10.

Title: Lead Concierge
Schedule: Sunday through Thursday 10:00 AM-6:00 PM
Pay Range: $21-$23/hour