Customer ServiceAccount Manager

We make life more comfortable.

Leggett & Platts overall mission is a commitment to enhance lives by delivering quality products offering empowering and rewarding careers and doing our part in bringing about a better future.

Leggett & Platts inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design manufacture and sell a variety of products for all areas of life. Our reliable product development and launch capability coupled with our global footprint make us a trusted partner for customers in the automotive furniture hydraulic cylinders flooring textile and geo components industries.

Learn more about the history of Leggett & Platt: Hydraulic Cylinders

Precision Hydraulic Cylinders is committed to providing comprehensive design service and support to OEMs during all phases of development testing and production to ensure smooth integration and superior product performance.

As leading providers of a wide variety of hydraulic cylinders we operate within a global marketplace. Offering all our OEM clients a customized solution we pride ourselves on being able to tailor what we do to meet the changing needs of our clients. Whether you need a change in volume or a tighter deadline we will always do our utmost to get the job done to the highest possible standard.

Learn more about Precision Hydraulic Cylinders: Service/Account Manager/ Precision Hydraulic Cylinders

Are you passionate about building strong customer partnerships and driving measurable business results Join our team as a Customer Service/Account Manager where youll play a critical role in shaping customer success leading strategic projects and contributing to global growth.

In this dynamic customer-facing role you will take ownership of key accounts and deliver value across the full sales lifecycle. Your work will directly influence customer satisfaction product innovation and revenue growth.

• Develop and strengthen customer relationships by serving as a trusted advisor to existing clients and supporting both standard and complex projects
• Drive business growth by supporting price and contract negotiations with new and existing customers
• Lead customer projects end-to-end from initial concept through series production ensuring successful delivery and alignment with customer expectations
• Own and achieve sales targets by planning and executing against key performance indicators within your customer portfolio
• Monitor market trends and competitor activity translating insights into strategic actions that strengthen our market position

• Build strong long-lasting relationships with key stakeholders
• Monitor satisfaction and proactively address risks and opportunities
• Conduct regular customer interactions to maintain alignment and trust

Outcome: Increased customer loyalty retention and long-term partnership growth

• Introduce and champion new customer projects internally
• Support Cost analysis and develop data-driven business cases
• Represent the organization in customer-facing project support

Outcome: Faster more successful product launches that drive revenue

• Collaborate cross-functionally to align accurate sales forecasts
• Support pricing strategies through structured index-based adjustments

Outcome: Improved forecasting accuracy and stronger strategic planning

• Act as the primary contact for all commercial topics
• Provide support during meetings with key stakeholders ensuring clear direction and outcomes

Outcome: Seamless coordination across teams and improved execution

• Operate across multiple countries and global markets
• Collaborate with international teams and customers influencing business on a global scale

• Degree in a technical field or equivalent practical experience
• Minimum 2 years of experience managing customer accounts in a sales environment

• Strong communication skills with the ability to work effectively across global teams
• Customer-focused mindset with a passion for relationship-building
• Solid understanding of sales processes and commercial strategy
• Proficiency in SAP and MS Office tools
• Excellent organizational interpersonal and problem-solving skills

This role offers the opportunity to:

• Make a visible impact on customer success and business growth
• Work in a global environment with diverse teams and markets
• Support meaningful projects and drive innovation
• Build strong relationships that shape long-term success

If youre driven customer-focused and ready to take ownership of global accounts we want to hear from you.

Apply today and be part of a team where your work truly makes a difference.