Customer Service Sales Specialist

Customer facing staff responsible for winning business and performing customer service duties for Utility and Industrial customers. Operates with some autonomy but are typically subject to standard sales and customer service practices and procedures. The role is subject to regular review of sales results and customer service key performance indicators. Some judgment may be required but this is typically with guidance. May be responsible for medium-sized sales territories.

Roles and Responsibilities

• selling and updating customers on status of orders by phone or online rather than traveling to meet customers face-to-face
• Developing in-depth knowledge of sales territory product lines markets sales processes or customer groups. Uses prior experience and acquired commercial expertise to execute policy/strategy.
• In-depth understanding of key business drivers; uses this understanding to accomplish own -depth understanding of how work of own team integrates with other teams and contributes to the area.
• Most decisions are within a defined framework but some autonomy in the final decisions for a project product line market sales process or customers. Uses prior experience and on-the-job training to solve straightforward tasks. Has access to technical skills and analytic thinking required to solve problems. May use multiple internal sources outside of own team to arrive at decisions.
• A job at this level is likely to be an individual contributor with proven interpersonal skills. Communication with direct colleagues and the business about design and coordination services rendered. Provides informal guidance to new team members. Explains complex information to others in straightforward situations.

Required Qualifications

• Bachelors degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in customer service or inside sales

Desired Characteristics

• Strong oral and written communication skills.
• SAP Experience OR ERP Experience.
• Demonstrated ability to analyze and resolve problems.
• Ability to document plan market and execute programs.
• Established project management skills.
  

  Note:

  
  To comply with US immigration and other legal requirements it is necessary to specify the minimum number of years experience required for any role based within the USA. For roles outside of the USA to ensure compliance with applicable legislation the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

For candidates applying to a U.S. based position the pay range for this position is between $79100.00 and $131900.00. The Company pays a geographic differential of 110% 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors including the candidates experience education and skill set.

Bonus eligibility: discretionary annual bonus.

This posting is expected to remain open for at least seven days after it was posted on June 09 2026.

Available benefits include medical dental vision and prescription drug coverage; access to Health Coach from GE Vernova a 24/7 nurse-based resource; and access to the Employee Assistance Program providing 24/7 confidential assessment counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance adoption assistance paid parental leave disability benefits life insurance 12 paid holidays and permissive time off.

GE Vernova Inc. or its affiliates (collectively or individually GE Vernova) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate amend suspend replace or modify its benefit plans and programs at any time and for any reason in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.