Customer Service & Sales Coordinator

Customer Service & Sales Coordinator Remote $25$30/hr Commission

About the Role A high-end retail store is looking for a polished detail-oriented Customer Service & Sales Coordinator to be the voice and vibe of their brand. Youll be the first point of contact for a discerning clientele delivering a white-glove experience across every channel. This role is equal parts organization and elegance and the right person knows how to make every interaction feel effortless.

Key Responsibilities

Customer Communications

• Manage all incoming phone calls with professionalism and warmth
• Handle a high volume of WhatsApp messages for customer service and sales inquiries
• Respond to orders and customer questions in a timely and polished manner

Client Experience

• Deliver an elevated personalized experience to high-net-worth individuals
• Maintain a consistent classy tone across all customer touchpoints

Operations & Organization

• Stay on top of incoming orders and ensure accurate follow-through
• Keep communications and workflows organized and detail-tight

Qualifications

• Exceptionally organized with strong attention to detail
• Polished communicator written and verbal who can match the energy of a luxury brand
• Comfortable managing high volumes of WhatsApp and phone-based communication
• Professional composed and client-focused demeanor

Hours: MondayThursday 9:30AM5:30PM Friday 9:30AM1:00/2:00PM

Interested Send your resume to: