Customer Service Representative

• IRA Contribution
• Health insurance
• Paid time off
• Company parties

• Competitive Compensation
• Company-funded IRA contribution (eligible after 12 month anniversary)
• Company-subsidized health insurance
• Hard work collaboration humanity fun and laughter
• Employee appreciation with birthday lunches paid holiday time off and low stress environment
• Paid vacation and sick days
• Career path development
• Full time 8-hour shift - Monday to Friday - Fully onsite

• This is an in house customer service position working as part of our sales team along with our outside sales representative for
  client engagement.
• Serve as the primary internal representative of the organization.
• Convey to the customer our expertise in products services and capabilities.
• Communicate customer requirements to the production team.
• Confer with customers by telephone or in-person to provide information about products or services.
• Order entry and estimate generation collect deposits or payments or arrange for billing.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.

• Experience conducting customer needs assessments meeting quality standards for service and evaluating customer satisfaction.
• Ability to effectively build relationships with customers and teammates.
• Strong written and verbal communication skills.
• Desire to continuously look for ways to help people.
• Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
• Past CSR experience is preferred but not necessary - we will train the right enthusiastic team player that wants to learn.

At AlphaGraphics we offer careers for everyone! Whether you are just starting out looking for that next great growth opportunity or seeking a change we have exciting roles to suit you.

We pride ourselves on our training programs in management sales operations print signs design and marketing. Join us with or without experience and we will succeed together as a team!

*AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview hire manage and pay the employees hired for positions in a specific local location (center) through their specific business.