Enter a job title or keyword
Customer Service Representative Terrace View, San Diego, CA
Job Location:
Job Location:
San Diego, CA - USA
Hourly Salary:
$ 20 - 23
Hourly Salary:
Posted:
13 July 2026 (30+ days ago)
Posted:
Application Deadline:
14 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site
Customer Service Representative - Terrace View San Diego CA
AtLiberty Military Housingwere here to serve those who serve our country by providing military families with comfortable well-maintained homes ininviting communitiesacross the United States. We take great pride in our highly trained team of a blend of property management and military backgrounds our employee-owners bring a proactive solution-oriented mindset along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housingis dedicated to helping our employees develop personally and professionally and provides an unprecedented 150 hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first honoring one anothers diverse experiences ideas and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
Were always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package training development and opportunities for advancement so if youre ready to grow your career take a look at our current job openings and become an employee-owner atLiberty Military Housing.
Responsibilities
What We Provide You:
Liberty Military Housing is committed to supporting our team members in every aspect of lifefrom career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefitsand incentivepackage that includes:
A Day in the Life of a Customer Service Representative:
As a Customer Service Representativeyou will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process which includes showing new homes completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housings quality customer satisfaction standards.
Your Responsibilities include but not limited to:
What You Need for Success:
Customer Service Representative - Terrace View San Diego CA
AtLiberty Military Housingwere here to serve those who serve our country by providing military families with comfortable well-maintained homes ininviting communitiesacross the United States. We take great pride in our highly trained team of a blend of property management and military backgrounds our employee-owners bring a proactive solution-oriented mindset along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housingis dedicated to helping our employees develop personally and professionally and provides an unprecedented 150 hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first honoring one anothers diverse experiences ideas and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
Were always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package training development and opportunities for advancement so if youre ready to grow your career take a look at our current job openings and become an employee-owner atLiberty Military Housing.
Responsibilities
What We Provide You:
Liberty Military Housing is committed to supporting our team members in every aspect of lifefrom career development to family needs and overall health and wellness. We proudly offer a comprehensive and competitive benefitsand incentivepackage that includes:
- Platinum-Level Medical Dental & Vision Coveragewith affordable premiums
- Employee Stock Ownership Plan (ESOP)become anemployee ownerwith retirement savings
- 401(k) Retirement Plan with Company Match
- Education Reimbursementup to$5250 per year
- Generous Paid Time Off including vacation sick time and11 paid holidays
- Wellness Benefitsincluding free gym access andadditionalwellness programs
- Quarterly Bonus Incentives
- Career Growth OpportunitiesUnlock your potential with immersivehands-ontraining designed to elevate your skills help you advance and build a rewardinglong-termcareer with a company that truly invests in your future
- Life and AD&D Insurance
A Day in the Life of a Customer Service Representative:
As a Customer Service Representativeyou will be responsible for providing customer service to all prospective and current residents within a multi-family residential community. Your role includes answering phones as well as taking and following up on service requests of our residents. Your role is instrumental in the resident move-in process which includes showing new homes completing new leases and ensuring residents needs are met. Your role requires effective customer service skills and the ability to work efficiently and effectively and deliver on our mission of providing exemplary service in accordance with Liberty Military Housings quality customer satisfaction standards.
Your Responsibilities include but not limited to:
- Assists prospective residents with information regarding their lease the community and the move-in process.
- Prepares lease documents for residents as part of the move-in process (pets allotments etc.).Ensures all lease paperwork is completed and entered into the system.
- Responsible for responding to and managing resident complaints and/or service issues and may coordinate with appropriate staff to address and resolve resident concerns.
- Supports residents during the move-out process which may include notice to vacate and resident transfers.
- Manages resident lease process including finalizing leases with the residents and providing information regarding the community and resident services.
- May perform post-turn unit inspections and complete move-in inventory inspections with new residents.
- Follow-up with residents who have requested work-order/services or expressed issues/concerns with the community.
- Responsible for lease renewal notification and timely resident notice to renew or vacate.
- Works in conjunction with maintenance team to ensure service requests are assigned and scheduled appropriately and completed in a timely manner.
- Responsible for resident follow up to ensure services rendered have been completed according to LMH standards and meet residents satisfaction.
- Promotes positive resident relations by ensuring resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
- Participates in outreach marketing activities (i.e. market surveys shop competitors etc.) on a regular basis to obtain prospective residents.
- Performs other general office duties (i.e. phones filing special projects and assignments as needed).
- Performs various administrative and computer tasks email communications input of information/data into various software and information systems (Payscan Yardi and other company-related systems).
- Composing and distributing of correspondence/notices (3 day move-out charges renewals and other important resident notices that pertain to maintenance services etc.).
- May participate in property walks/inspections (grounds common areas parking lots community rooms make-readies quality control etc.) to ensure community is well maintained according to LMHs quality standards.
- Participate in and attend various department or regional meetings resident or community events seminars and other work-related events.
- Complies with all OSHA safety regulations local applicable laws regarding health safety or environment Fair Housing and LMH Standard Operating Procedures and Policies.
- Operate a company or personal vehicle to travel to various locations for work purposes.
What You Need for Success:
- Position requires 6 months of residential property management or customer service role preferred.
- Proficiency in personal computer skills keyboard Internetsearch email correspondence math Microsoft Office including Word Excel and other software applications preferred (i.e. Yardi Payscan).
- Effective communication and interaction with customers vendors management co-workers; sufficient to exchange or convey information and to give and receive work direction.
- Ability to work in a fast-paced environment multi-task prioritize and complete assigned duties to ensure operational objectives are achieved.
- Must possess a positive and professional demeanor in all interactions under all circumstances.
- Must possess a valid drivers license. Ability to operate a company or personal vehicle or electrical cart.
- Must be available to work a flexible schedule including weekends off-hours and emergencies as required.
Required Experience:
Unclear Seniority
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
