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Customer Service Representative


Job Location:

Saraland, AL - USA

Monthly Salary: Not provided by the employer
Posted: 28 May 2026 (30+ days ago)
Application Deadline: 25 August 2026
Vacancies: 1 Vacancy

Job Summary

Customer Service Representative

Entry-Level Full-Time

We are hiring an entry-level Customer Service Representative for a fast-paced office environment. This position is ideal for someone with strong communication skills excellent phone etiquette and the ability to handle a high volume of incoming calls while providing outstanding customer support.

The ideal candidate is friendly dependable detail-oriented and comfortable multitasking between phones customer questions order processing and data entry.

  • Answer a high volume of inbound customer calls professionally and efficiently
  • Assist customers with questions regarding products orders and services
  • Process customer orders accurately and timely
  • Enter and update customer information in company systems
  • Resolve customer concerns while maintaining professionalism and positive customer relations
  • Provide excellent customer service and support in a fast-paced environment
  • Maintain accurate records and documentation
  • Communicate effectively with customers and team members


  • Requirements
    Qualifications
    • Previous customer service experience is a plus but not required
    • Strong communication and phone skills
    • Friendly positive and professional demeanor
    • Comfortable handling heavy call volume throughout the day
    • Basic computer knowledge and data entry skills
    • Typing speed of at least 30 words per minute
    • Strong attention to detail and ability to multitask
    • Professional attitude and dependable attendance


    Benefits
    • 401(k) with company match
    • Health insurance
    • Dental insurance
    • Vision insurance
    • Life insurance
    • Paid Time Off (PTO)
    Ideal Candidate

    The ideal candidate is dependable organized customer-focused and able to remain calm and professional while assisting customers in a busy environment.




    Required Skills:

    Previous customer service experience required Strong verbal communication and phone skills Excellent customer service and problem-solving abilities Comfortable working in a high-call-volume environment Basic computer and data entry skills required Typing speed of at least 30 WPM Strong attention to detail and organizational skills Ability to multitask and prioritize responsibilities Professional attitude and dependable attendance


    Required Education:

    HS Diploma or GED