Customer Service Representative
Saraland, AL - USA
Job Summary
Entry-Level Full-Time
We are hiring an entry-level Customer Service Representative for a fast-paced office environment. This position is ideal for someone with strong communication skills excellent phone etiquette and the ability to handle a high volume of incoming calls while providing outstanding customer support.
- Previous customer service experience is a plus but not required
- Strong communication and phone skills
- Friendly positive and professional demeanor
- Comfortable handling heavy call volume throughout the day
- Basic computer knowledge and data entry skills
- Typing speed of at least 30 words per minute
- Strong attention to detail and ability to multitask
- Professional attitude and dependable attendance
- 401(k) with company match
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid Time Off (PTO)
The ideal candidate is dependable organized customer-focused and able to remain calm and professional while assisting customers in a busy environment.
Required Skills:
Previous customer service experience required Strong verbal communication and phone skills Excellent customer service and problem-solving abilities Comfortable working in a high-call-volume environment Basic computer and data entry skills required Typing speed of at least 30 WPM Strong attention to detail and organizational skills Ability to multitask and prioritize responsibilities Professional attitude and dependable attendance
Required Education:
HS Diploma or GED