Customer Service Representative

The Customer Service Representative will provide exceptional customer service answer inquiries process payments and other sale day activities.

We are offering a $1500sign on bonus for this role.
Please note: If you are a temporary worker or an internal employee working for RB Global you do not qualify for this bonus.

• Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
• Actively communicate with many different departments and or teams and customers who sign up equipment when needing documents such as LOLCs Purge Documents etc.
• Responsible for processing payments from successful bidders
• Provide customers with information about auxiliary services.
• Ensure that superior customer service is always delivered to all customers.
• Actively support the RB Unreserved Commitment to Safety: to send everyone home every day the way they came to work by taking personal responsibility for your safety and safety of your team co-workers and customers
• Perform other duties as assigned.

• Previous work experience where you worked in-person with customers.
• Experience using computers and able to learn to use new technology and software.
• Excellent keyboarding skills for data entry.
• A commitment to providing fantastic customer service.
• Able to work well and maintain a positive attitude in high-pressure situations.
• A friendly outgoing patient personality.
• You thrive working as part of team pitching in wherever youre needed.