Customer Service Representative (Onsite)
Job Location:
Jeffersonville, IN - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Come Work with Us!
Taylor is proud to now offer DailyPay. With DailyPay you can get paid on your very first day. No more waiting for direct deposit or a paper check! Corporation is a growing dynamic company with big plans for the future and our people. Family owned and proud of it we power our employees potential and strive to create opportunity and security for every member of the team. Were passionate about our work we believe there is always a better way and were in this for the long haul.
Ready to build a career Its time to look at Taylor.
Your Opportunity: Taylor Corporation is looking for a Customer Service Representative to join the team onsite in Jeffersonville IN.
Work Authorization:
To be considered for the Taylor opportunities candidates must be authorized to work in the United States without the need for employer sponsorship.
Your Hours: 8:00am - 5:00pm Monday Friday
Responsibilities Include:
Work independently and within a team to deliver consistent exceptional customer experience every time.
Manage all communications - written verbal and in person in a professional proactive and efficient manner.
Resolve all customer requests including orders and follow-up activity courteously efficiently quickly and accurately.
Own escalations and concerns on behalf of the customer provide root cause analysis and permanent resolution.
Successfully establish manage and exceed customer expectations throughout all engagements.
Engage appropriate resources to assist or resolve service issues as necessary.
Review a variety of work processes including but not limited to internal and external communication quotes designs proofs reports etc. for accuracy and improvement opportunities.
Manage workflow to meet customer deadlines in a team environment.
Continue to sharpen skills and drive personal growth enabling career progression and further elevation of the customer experience.
Coordination of projects and complex customer deliverables.
Guarantee satisfaction and value for our customers.
Contribute to a work environment that fosters pride in being part of a winning team.
You Must Have:
High school diploma or equivalent in work-related experience.
3 years of related / relevant experience in position or specialization.
Proficient computer skills to include Excel Word Outlook and Microsoft PowerPoint.
Advanced computer experience and ability to implement new technologies.
Excellent problem solving follow-up and organizational skills.
Effective time management skills and the ability to manage multiple tasks and prioritize tasks.
Effective written communication skills and the ability to create short correspondence and memos for a variety of audiences.
Detail-oriented used to working in a fast-paced environment and managing multiple projects.
We Would Also Prefer:
knowledge
About Taylor Corporation
With more than 50 years of category expertise and 10000 employees across multiple U.S. states and countries Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefits package including multiple health plan options dental vision wellness programs life and disability coverage flexible spending accounts health savings accounts a 401(k) plan with company match paid time off (PTO) and 64 hours of annual holiday pay.
The Employer retains the right to change or assign other duties to this position.
Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
Required Experience:
Unclear Seniority
About Company
Grow your business with Taylor. Build your brand by using a single source for your print, packaging, labeling, marketing and supply chain services.
