Customer Service Representative

You Will Make an Impact By:

• Assist customers by performing the functions necessary to create and processRMAs Sales Orders and Quotes.
• Engage with customers in a friendly tone and work to resolve any concerns questions.
• Be self-starters who function well with minimal oversight.
• Be proactive have the ability to multi-task prioritize and manage time effectively.
• Work closely with Field Sales Engineers.
• Work closely with Calibration/Production Team.

Skills You Bring:

• Knowledge with CRM systems and practices
• Must have ERP experience preferably SAP Outlook and other Office applications.
• Continuous improvement skills Lean Six Sigma etc.
• An AA Degree is preferred but not required.
• Strong people skills and active listening.
• 5 years Experience in customer service.
• All other duties/tasks assigned by Management.
• Able to lift up to 30lbs periodically

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability please contact us at:.

If applying for a specific job please include the requisition number (ex: RXXXX) the title and location of the role

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Globally our policy is to recruit individuals from wide and diverse backgrounds. However certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be U.S. persons. U.S. persons are generally defined as U.S. citizens noncitizen nationals lawful permanent residents (or green card holders) individuals granted asylum and individuals admitted as refugees.

MKS Inc. and its affiliates and subsidiaries (MKS) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race color national origin sex (including pregnancy and pregnancy-related conditions) religion age ancestry physical or mental disability or handicap marital status membership in the uniformed services veteran status sexual orientation gender identity or expression genetic information or any other category protected by applicable law. Hiring decisions are based on merit qualifications and business needs. We conduct background checks and drug screens in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability please contact us at:.

If applying for a specific job please include the requisition number (ex: RXXXX) the title and location of the role