Customer Service Representative
Job Location:
McCall, ID - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Summary
Ed Staub & Sons Petroleum Inc. is seeking a highly motivated and experienced Customer Service Representative to join our team! This position is a Full Time hourly role based out of our McCall Idaho office. The Customer Service Representative will assist in protecting the companys image and reputation while providing excellent service and experiences to our customers.
Compensation & Benefits
Pay Rate: $18 and up depending experience
Medical Dental and Vision insurance
Paid Vacation and Holidays
Responsibilities
Respond to customer inquiries and requests in a timely and professional manner
Record update and track customer information
Handle resolve and document customer complaints and concerns
Provide troubleshooting to customers where it is appropriate
Assist customers in executing their orders
Support sales staff and technical staff in achieving customer service goals
Build rapport with customers by proactively engaging them with clear and friendly communication
Protect the companys image and reputation
Process payments
Maintain customer service databases
Requirements
High School Diploma; Associates or Bachelors Degree is preferred
1 years of customer service experience
Excellent communication organizational and problem-solving skills
Attention to detail
Strong IT skills
Knowledge of customer service software and databases
Ability to work in a busy and fast-paced environment
Required Experience:
Unclear Seniority
About Company
WANT TO BE PART OF A 10% PROFIT SHARING PLAN AND GET GENEROUS PERFORMANCE BONUSES. Are you looking for a Career with growth opportunities? Want to work in a pla...
