Customer Service Representative Laboratory Billing
Job Location:
Norfolk, MA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
City/State
Norfolk VAWork Shift
Multiple shifts availableOverview:
Sentara Health is hiring a customer service representative to work full time days with the billing and client services department in the consolidated lab.
*This is a remote position
A customer service representative is responsible for all areas of customer service as it pertains to research and resolution of telephone inquiries from members or patients. Primarily responsible for handling incoming calls to effectively address issues related to either member eligibility plan prescription benefits and claim payment issues or patient services needs such as updating billing information establishing payment plans resolving payment inquiries or patient scheduling.
High School education (required)
Medical Terminology (preferred)
Customer Service
Data Entry
Epic Beaker (preferred)
We provide market-compensation packages inclusive of base pay incentives and benefits. The base pay for Full Time employment this position is min $ 16.35 max $ 23.08 per hour. Additional compensation may be available for this role such as shift differentials standby/on-call overtime premiums extra shift incentives or bonus opportunities .
This is a remote position: Remote opportunities available in the following states: Virginia North Carolina Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Washington (state) West Virginia Wisconsin Wyoming.
keywords: laboratory services customer service
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobacco-free environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Required Experience:
Unclear Seniority
About Company
Sentara Health, is an integrated, not-for-profit health care delivery system in Virginia and North Carolina. Sentara improves health everyday.
