Customer Service Representative

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

• Answer incoming calls and respond to customer inquiries professionally and promptly
• Schedule appointments and coordinate service requests using company software
• Communicate effectively with customers craftsmen and management
• Follow up with customers regarding estimates appointments and completed projects
• Assist with customer concerns and help ensure a positive resolution
• Maintain accurate customer records and job information
• Support daily office operations and contribute to overall team success

• Excellent customer service and communication skills
• Strong organizational and time-management abilities
• Comfortable using computers scheduling software and office applications
• Ability to multitask and prioritize responsibilities effectively
• Positive attitude professionalism and attention to detail
• Previous customer service administrative scheduling or call center experience is preferred but not required

• Supportive team environment
• Opportunity for professional growth and development
• Meaningful work helping homeowners maintain and improve their homes
• A company culture built on trust reliability and exceptional service

The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.

Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.